Admissions Coordinator

PACS

12d•$20 - $35

About The Position

The Admissions Coordinator supports facility operations by increasing census and overseeing the admissions process to provide residents, families, and staff with a positive, professional, and efficient experience. The role plans, directs, and monitors the daily operations of the Admissions Department to help meet budgeted census goals; coordinates resident intake, bed assignments, insurance coverage, preliminary paperwork, and admission-related services; and works with facility leaders, referral sources, and families to support appropriate and timely admissions. The position has supervisory responsibilities and may assist with outreach activities and other projects as assigned.

Requirements

High school diploma or GED, at minimum.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions from managers and employees.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems with limited standardization and interpret written, oral, diagrammed, or scheduled instructions.
Proficiency with Microsoft Suite products.
Ability to occasionally lift and/or move up to 25 pounds; use a desktop or laptop computer for prolonged periods; and sit, stand, walk, talk, read, or hear regularly.
Ability to use office equipment including a copier/scanner/fax, telephone, and calculator.
May need to assist with resident evacuation during emergencies.

Nice To Haves

Bachelor's degree in health care or a related field.
Two years of admissions experience.
LVN or RN license.

Responsibilities

Manage the admissions process efficiently and support a positive experience for residents, families, and staff.
Plan, direct, and monitor daily Admissions Department operations to meet budgeted census goals and ensure professional, efficient admissions.
Admit patients by screening them against admission criteria and completing admission and financial responsibility forms.
Plan, organize, develop, implement, and interpret Sales and Marketing department programs, goals, objectives, policies, and procedures.
Collaborate with leaders of other facility departments to communicate appropriate information and enhance the admissions experience.
Confirm that insurance benefit coverage meets admissions standards.
Coordinate physical, social, emotional, and support service requirements, including transportation.
Collect and verify applicant information and medical records, interview patients and family members, and explain admission criteria.
Maintain knowledge of facility services and educate referral sources about services available to prospective residents.
Oversee bed assignments and completion of preliminary admission paperwork; coordinate intake with the Director of Nursing and/or Case Manager to assess appropriateness of admissions.
Maintain and communicate accurate records of bed availability.
Develop and maintain relationships with physicians, social workers, and discharge planners to encourage referrals and facilitate admissions.
Attend daily stand-up meetings.
Follow Standard Precautions, the Exposure Control Plan, and fire drill and evacuation procedures, and know how to use the information.
Maintain the confidentiality of resident care information, including protected health information, and report known or suspected unauthorized disclosures.
Assist, as directed, with planning and executing outreach events, including health fairs, educational programs, and promotional events.
Maintain job knowledge through educational opportunities, professional publications, and personal networks.
Complete facility-specific ongoing tasks and projects as assigned by the immediate supervisor.
Create and maintain a warm, welcoming, positive, and calm facility atmosphere.