Admissions Coordinator

The Springs Healthcare & Rehabilitation•Cedar Park, TX

About The Position

The Admissions Coordinator promotes community census goals by developing partnerships with external clients and the patients and families served, while maintaining excellent working relationships with the organization’s interdisciplinary team. The role serves as a liaison between the facility and the outside community, supports admissions and referral coordination, and contributes to facility sales and marketing efforts. The position is full-time.

Requirements

  • An associate degree in a business-related field or a minimum of two years of experience in long-term care admissions.
  • Professional demeanor, as the coordinator is the first face of the Community.

Nice To Haves

  • Bachelor’s degree.
  • Experience in health care sales, marketing, or insurance, or commensurate education.
  • Experience in managed care or insurance.

Responsibilities

  • Act as a liaison between the facility and the outside community.
  • Connect daily with potential referral sources, including hospitals, physicians, insurers, case management companies, and health care agencies.
  • Gather pre-admission data to assess resident level of care and whether the Community can provide appropriate care.
  • Create and execute facility sales and marketing plans and strategies.
  • Conduct facility tours for potential guests and families.
  • Conduct admission screenings to determine level of care, required services, equipment needs, and insurance coverage as needed.
  • Welcome guests and families upon admission.
  • Interview potential residents and their representatives to collect accurate information.
  • Accurately complete pre-admission and admission inquiry forms.
  • Interact effectively and efficiently with discharge planners, request adequate resident information, and analyze whether the Community can appropriately care for the resident.
  • Identify potential residents whose needs can be met by the Community and accept accommodation reservations accurately and in an organized manner.
  • Understand the Community computer system and departmental software.
  • Analyze Quality Indicator information related to admissions, discharges, and resident case mix to develop and implement the marketing program.
  • Refer Community and resident concerns to appropriate individuals.

Benefits

  • Very competitive pay.
  • Generous paid time off (PTO) and holidays.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Company-paid life insurance.
  • Company-paid LTD/AD&D insurance.
  • Short-term disability.
  • Supplemental insurance options, including hospital indemnity, cancer policies, and legal plans.
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