Admissions Coordinator

Regency Hospital - Cleveland East • Warrensville Heights, OH

3d • $23 - $31 • Onsite

About The Position

The Admissions Coordinator is a member of the Business Development Team who manages referral intake and patient admissions at Regency Hospital - Cleveland East, a critical illness recovery hospital providing inpatient post-ICU care to chronically and critically ill patients. The coordinator works closely with hospital departments to prepare for admissions and supports patients through the admission process.

This is a full-time, on-site float position with a Monday-Friday schedule from 8:00 a.m. to 5:00 p.m. The listed pay range is $23-$31, depending on years of directly correlated work experience. Extensive onboarding and training are provided.

Requirements

• Prior experience in a hospital, physician practice, or insurance environment.
• Knowledge of medical terminology.
• High school diploma or GED.

Nice To Haves

• Direct experience with third-party insurance verification and knowledge of how benefits under the Medicare program are applied.
• Previous experience as a customer service representative for a health insurance company or provider.
• Previous experience obtaining prior authorizations.

Responsibilities

• Participate in the morning lead conversion call with the Business Development team.
• Verify Medicare benefits and secondary or supplemental insurance plans for referred patients as they arrive in Transitions of Care.
• Enter accurate referral, admission, denial, and conversion data in online programs and databases.
• Keep deficiencies at 0% to eliminate holds and support the hospital's financial viability.
• Communicate relevant information to clinical liaisons, case managers, the prior authorization team, and physicians to prepare for admissions.
• Coordinate on the day of admission to ensure equipment, medication, and other necessities are present in the patient's room.
• Physically admit patients, give them a facility tour, obtain signed consent-to-treat forms, and file the forms.

Benefits

• Extensive and thorough orientation program.
• Generous paid time off and paid sick time for full-time team members.
• Medical, prescription, health, vision, employee assistance program, and dental plan offerings for full-time team members.
• Company-matching 401(k) retirement plan.
• Life and disability protection for full-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED