Admissions Coordinator

PACS

14d

About The Position

The Admissions Coordinator supports facility operations by increasing the facility census. This role manages and monitors the Admissions Department's daily operations to help meet budgeted resident census goals and ensure patients are admitted professionally and efficiently. The coordinator completes resident intake, evaluates patients against admission criteria, confirms insurance coverage, manages bed assignments and preliminary paperwork, and coordinates with facility leaders to support appropriate and timely admissions. The position also builds referral relationships, supports outreach activities, maintains confidentiality, and has supervisory responsibilities.

Requirements

High school diploma or GED required.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from managers and employees.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and handle varied situations with limited standardization.
Ability to interpret written, oral, diagrammatic, and schedule-based instructions.
Proficiency in Microsoft Suite products.
Ability to occasionally lift and/or move up to 25 pounds.
Ability to sit, stand, walk, talk, read, or hear as required by the position.
Ability to use office equipment, including copier/scanner/fax, telephone, and calculator.
Ability to assist in the evacuation of residents during emergency situations when necessary.

Nice To Haves

Bachelor's degree in health care or a related field preferred.
Two years of admissions experience preferred.
LVN or RN license preferred.

Responsibilities

Manage the admissions process to provide a positive experience for residents, families, and supporting staff.
Plan, direct, and monitor daily Admissions Department operations to meet budgeted census goals and ensure professional, efficient admissions.
Admit patients by screening them against admission criteria and completing admission and financial responsibility forms.
Plan, organize, develop, implement, and interpret Sales and Marketing department programs, goals, objectives, policies, and procedures.
Collaborate with leaders of other facility departments to communicate appropriate information and improve the admissions experience.
Confirm that insurance benefit coverage meets admission standards.
Coordinate physical, social, emotional, and support service requirements, including transportation.
Collect applicant and medical information; verify and clarify information; interview patients and family members; and explain admission criteria.
Maintain understanding of facility services and educate referral sources as appropriate.
Oversee patient bed assignments and completion of preliminary admission paperwork.
Complete the resident intake process; coordinate with the Director of Nursing and/or Case Manager to confirm admission appropriateness; and maintain and communicate accurate bed availability records.
Initiate and maintain relationships with physicians, social workers, and discharge planners to maximize referrals and facilitate admissions.
Attend daily stand-up meetings.
Know and use Standard Precautions, the Exposure Control Plan, and fire drill and evacuation procedures.
Protect the confidentiality of resident care information, including protected health information, and report known or suspected unauthorized disclosures.
Assist, as directed, with planning and executing outreach events, including facility health fairs, educational programs, and promotional events.
Maintain job knowledge through educational opportunities, professional publications, and personal networks.
Complete additional facility-specific ongoing tasks and projects assigned by the immediate supervisor.
Create and maintain an atmosphere of warmth, personal interest, positive emphasis, and calm throughout the facility.
Use Microsoft Suite products proficiently.
Assist in resident evacuation during emergencies when necessary.