Admissions Coordinator
About The Position
The Admissions Coordinator is an integral part of the Business Practice Front Office Team, providing support to clinical and physician practice areas. The role manages front-office responsibilities, including appointment check-in and check-out, scheduling and rescheduling, reminder calls, authorizations, collecting co-pays, verifying insurance, and providing quality customer service. The coordinator is expected to maintain working knowledge of front-desk processes, complete daily tasks in a timely manner, support professional staff, and ensure quality customer service. Assignments are carried out with considerable independence while complying with facility policies and procedures, contract requirements, organization bylaws, and applicable federal and state laws and regulations.
Requirements
- High school diploma or GED and 3 years of related medical-field experience, or a combination of education and related medical-field experience.
- Working knowledge of business/medical or similar front-office practice.
- Ability to work independently with good critical-thinking and decision-making skills.
- Proficient internet and computer skills, including use of Microsoft Office 10.
- Strong organizational skills and ability to prioritize responsibilities.
- Ability to maintain effective working relationships with internal and external customers.
- Excellent verbal and written communication skills, including letters, memos, and emails.
- Ability to work within agency and assigned program division policies and procedures.
- Strong attention to detail and accuracy, and ability to resist distractions.
- Must pass organization screening requirements, including state and federal background screening as appropriate; Level II background screening is required.
- Drug testing is required.
Nice To Haves
- Understanding of insurance authorizations and practice requirements.
Responsibilities
- Manage appointment check-in and check-out.
- Schedule and reschedule appointments and make reminder calls.
- Handle authorizations, collect co-pays, and verify insurance.
- Provide support to clinical and physician practice areas and professional staff.
- Maintain working knowledge of front-desk processes and complete daily tasks in a timely manner.
- Provide quality customer service.
- Comply with facility policies and procedures, contract requirements, organization bylaws, and federal and state laws and regulations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
