Admissions Coordinator

The Springs Healthcare & Rehabilitation • Cedar Park, TX

5d

About The Position

The Admissions Coordinator promotes the community’s census goals by developing partnerships with external clients, patients, and families while maintaining effective working relationships with the interdisciplinary team. The role serves as a liaison between the facility and the outside community, supports admissions and referral activity, and helps ensure prospective residents’ needs can be appropriately met by the Community. The position is full-time.

Requirements

• An associate degree in a business-related field or a minimum of 2 years of experience in long-term care admissions.
• Professional demeanor, as the role is the first face of the Community.

Nice To Haves

• Bachelor’s degree.
• Experience in health care sales, marketing, or insurance, or commensurate education.
• Experience in managed care or insurance.

Responsibilities

• Act as a liaison between the facility and the outside community.
• Connect daily with potential referral sources, including hospitals, physicians, insurers, case management companies, and health care agencies.
• Gather sufficient pre-admission data to determine a prospective resident’s level of care and whether the Community can properly care for them.
• Create and execute facility sales and marketing plans and strategies.
• Conduct facility tours for potential guests and families.
• Conduct admission screenings and determine level of care, required services, equipment needs, and insurance coverage as needed.
• Welcome guests and families upon admission.
• Interview potential residents and residents’ representatives to collect accurate data.
• Complete pre-admission and admission inquiry forms accurately.
• Interact effectively and efficiently with discharge planners and request appropriate and adequate resident information.
• Analyze resident information to determine whether the Community can adequately provide care, and identify potential residents whose needs can be met.
• Accept reservations for resident accommodations accurately and in an organized manner.
• Understand the Community computer system and software used in the department.
• Analyze Quality Indicator information related to admissions, discharges, and resident case mix to develop and implement the marketing program.
• Refer Community and resident concerns to appropriate individuals.

Benefits

• Very competitive pay.
• Generous paid time off (PTO) and holidays.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Company-paid life insurance.
• Company-paid LTD/AD&D insurance.
• Short-term disability insurance.
• Supplemental insurance options, including hospital indemnity, cancer policies, and legal plans.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree