Admissions Coordinator

Murfreesboro Rehabilitation Hospital•Murfreesboro, TN

3d•$35 - $40•Onsite

About The Position

Murfreesboro Rehabilitation Hospital is hiring an Admissions Coordinator to join its fast-paced, dedicated, and innovative team. The role is responsible for admitting and/or registering patients and maintaining communication among the organization, patient referral sources, patients, and families. The hospital specializes in neuro and orthopedic rehabilitation. Patients are referred from outside hospitals to its inpatient setting, where services include occupational, physical, speech, and respiratory therapy, as well as IV therapy, wound care, and rehabilitation nursing. The facility has a therapy gym with specialized equipment and an activities-of-daily-living area with a kitchen and laundry area. It is located within TrustPoint Hospital and provides acute, hospital-based inpatient physical rehabilitation in Rutherford County.

Requirements

Bachelor’s degree required.
At least one year of experience in healthcare admissions required.
CPR and de-escalation/restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

Healthcare admissions experience in the mental health or substance abuse field is preferred.
LPN, Certified Addictions Counselor (CAC), Certified Chemical Dependency Counselor (CCDC), or Certified Employee Assistance Program (CEAP) certification is preferred.
First aid may be required depending on the state or facility.

Responsibilities

Greet new patients and the people transporting them upon arrival, and search them as required.
Review prospective admissions with the Admission Counselor against approved admission criteria, policies, and procedures.
Schedule assessments for voluntary patients.
Respond promptly to inquiry calls.
Perform clerical duties, including managing paperwork, entering data, and answering phones.
Initiate contact, when applicable, to gather required clinical and demographic information from patients and other sources.
Assist prospective patients and significant others in seeking treatment.
Assist the Admission Counselor with registering patients for their assigned program.
Complete the patient admission process accurately and efficiently and distribute paperwork promptly to notify staff of each patient's arrival or transfer.
Refer inquiries to other agencies and community resources when facility assistance or admission is not appropriate.
Ensure required patient information is received and processed and that necessary appointments are made with appropriate behavioral or medical health personnel.
Coordinate with referral sources.
Coordinate patient transportation arrangements.
Maintain a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve complaints when patient needs are not met; and prioritize patient safety.
Perform other functions and tasks as assigned.