Admissions Coordinator

CDL Schools•Joint Base Lewis-McChord, WA

About The Position

Troops Into Transportation, powered by The CDL School, is hiring an Admissions Coordinator to serve the JBLM military community. The role supports transitioning service members, veterans, and military families as they explore transportation careers. Coordinators connect with prospective students, help them understand next steps, and support their progress toward enrollment. This is a front-line admissions role that combines outreach, follow-up, student support, and administrative accuracy. The position is intended as an opportunity to learn the organization’s programs and develop admissions skills, with the potential for greater responsibility. High-performing Coordinators may be considered for advancement to Admissions Representative after successfully completing the introductory/probationary period, based on performance and business needs. The position pays $24 per hour.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Professional and confident telephone presence.
  • Strong customer-service orientation.
  • Good organizational skills and attention to detail.
  • Ability to manage multiple priorities and follow through on commitments.
  • Comfort working with computers, web-based systems, and CRM platforms.
  • Working knowledge of Microsoft Office.
  • Ability and willingness to learn new systems and processes.
  • Dependable, positive, and comfortable working in a fast-moving environment.

Nice To Haves

  • Military experience or affiliation is welcomed but not required.
  • Experience in admissions, recruiting, sales, customer service, call centers, education, hospitality, administrative support, or other customer-facing positions.
  • Energy, initiative, confidence, a competitive desire to succeed, and interest in growing into greater responsibility.

Responsibilities

  • Connect with prospective students by phone, text, online, and in person to understand their goals and help them take the next step.
  • Follow up consistently, set appointments, and support prospective students as they move from initial interest toward enrollment.
  • Work with Admissions Representatives to provide a professional, responsive student experience.
  • Maintain accurate applications, documentation, appointments, and student information.
  • Learn the business, produce results, and take on greater responsibility as demonstrated ability allows.
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