Admissions Coordinator

Care Hospice•Tucson, AZ

About The Position

The Admissions Coordinator at Hospice of the West coordinates the transition of patients and families into hospice care. The role serves as a connection among Intake, clinical teams, Community Liaisons, referral sources, patients and families, and branch leadership. The coordinator tracks referrals through admission or final disposition, arranges evaluations and admissions, confirms readiness, coordinates documentation and logistics, communicates progress, and escalates barriers. The position also maintains accurate records and handoffs, supports workflow improvements, and follows company policies, HIPAA requirements, and established procedures. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with flexibility to support coverage needs, including evening, weekend, and holiday coverage. The posted average pay range is $25.00–$27.00 per hour; final compensation depends on relevant experience and the position’s responsibilities and is confirmed at the conclusion of the interview process.

Requirements

High school diploma or equivalent required.
One to three years of experience in healthcare admissions, intake, scheduling, referral coordination, medical office operations, or a related healthcare setting required.
Strong organizational, time management, and problem-solving skills, including the ability to manage competing priorities and follow through independently.
Excellent interpersonal, written, and verbal communication skills, with the ability to interact professionally and compassionately with patients, families, and healthcare teams.
Proficiency with electronic medical records, Microsoft Office, email, and other office technology.
Knowledge of HIPAA and patient confidentiality requirements, sound judgment, and ability to handle sensitive information appropriately.
Ability to work the assigned branch schedule, including flexibility to support coverage needs.
Valid driver's license, insured automobile that meets applicable requirements, and vehicle in good working order.

Nice To Haves

Associate degree in healthcare administration, business administration, or a related field.
Hospice, home health, hospital discharge planning, or other post-acute care experience.
Familiarity with medical terminology, hospice services, payer verification, authorizations, and referral-to-admission workflows.

Responsibilities

Coordinate and track referrals from Intake handoff through completed admission or final disposition, ensuring ownership, timely follow-up, and resolution of outstanding barriers.
Schedule evaluations and admissions with Intake, clinical leadership, and admissions clinicians, considering patient needs, urgency, and clinician availability.
Confirm admission readiness; coordinate required documentation and approved logistical arrangements; and escalate scheduling, staffing, or other barriers.
Communicate with patients, families, clinical teams, Community Liaisons, referral sources, and branch leadership about progress and next steps.
Maintain accurate referral records, communicate admission outcomes, and provide thorough handoffs to support continuity of care, including evening, weekend, and holiday coverage.
Identify opportunities to improve referral coordination and admission workflows while following company policies, HIPAA requirements, and established procedures.
Participate in team meetings, training, quality initiatives, and other activities supporting efficient operations and a positive patient and family experience.