Admissions Coordinator

Lutheran Life Communities•Arlington Heights, IL

20d•$50,000 - $75,000•Onsite

About The Position

Lutheran Home is seeking an Admissions Coordinator for its 354-bed not-for-profit community in Arlington Heights. The role supports families whose parent is leaving the hospital and needs care by answering questions, providing tours, guiding them through admissions paperwork, and coordinating move-in day. The community has a rehab wing with private rooms and a therapy gym open seven days a week. The Admissions Coordinator works with families, hospitals, referral partners, nursing, other departments, the Sales Director, and the admissions team to coordinate short-term rehabilitation and long-term care admissions and meet occupancy goals. The position is full-time, on-site at the Arlington Heights campus, with some weekends as needed. Compensation is $50,000 to $75,000 per year, based on experience.

Requirements

An associate degree, at least one year of experience in healthcare admissions, senior living, or post-acute care, or a combination of education and experience.
Comfort with Microsoft Office.
Ability to pass a drug test and background check.

Nice To Haves

Experience with a CRM system.
Skilled nursing or rehabilitation admissions experience.
Experience working with people from many cultures and backgrounds.

Responsibilities

Answer calls and emails from families, hospitals, and referral partners, and follow up on every lead.
Give tours of the rehabilitation wing and skilled nursing community.
Guide families through admissions paperwork and plan each move-in.
Coordinate short-term rehabilitation and long-term care admissions with nursing and other departments.
Track referrals, tours, and admissions in the CRM.
Build relationships with hospital case managers, social workers, and doctors.
Work with the Sales Director and admissions team to meet occupancy goals.