Admissions Coordinator II

Kentucky Community and Technical College System•Somerset, KY
•Onsite

About The Position

Somerset Community College is hiring an Admissions Coordinator II in the Admissions department. The position supports the Enrollment Management department by providing quality customer service to current and prospective students. The role is based on-site at the Somerset Laurel Campus and includes admissions processing, front-line student support, customer service, data tracking, file evaluation, problem-solving, and outreach. The stated salary is $31,368.00, the contract term length is 12 months, and standard hours are 37.5 per week.

Requirements

  • Associate's degree and one to three years of related experience, or equivalent.

Responsibilities

  • Oversee application processing for incoming traditional, high school dual-credit, and Fire/Rescue students, including running online application rosters, applying account holds and indicators, triaging transcripts, printing correspondence labels and letters, processing incoming documents, and managing admissions acceptance packets.
  • Provide front-line support at the Laurel Campus, guiding students with application and admissions completion, transcript ordering, basic financial aid inquiries such as FAFSA completion, and initial academic advising scheduling.
  • Provide backup support at the front window, welcome and greet visitors, listen to student requests, and direct them to appropriate resources or departments.
  • Maintain tracking spreadsheets for specialized student categories, including posted applications, suspended files, and financial aid ineligible programs.
  • Evaluate admissions files by analyzing students’ educational histories and program plans, placing necessary holds, and resolving enrollment-process issues.
  • Participate in on-site visits and community outreach events to help prospective students with the application process.
  • Perform other duties and support departmental goals as assigned.

Benefits

  • Health, vision, and dental coverage for employees and their families
  • Tuition reimbursement or waiver for employees, spouses, and dependents
  • 403(b) retirement plan with a 10% employer match when the employee contributes 5%
  • Vacation and sick time
  • Work-life balance
  • 9.5 paid holidays
  • Two weeks of institutional closing pay during the last two weeks of December for qualifying positions
  • Employee Assistance Program
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