Admissions Assistant (Non Nurse)

Life Care Center of Blount County•Louisville, TN

17d

About The Position

The Admissions Assistant (Non Nurse) facilitates and supports the admission process in accordance with applicable laws, regulations, and Life Care standards. The role gathers admission paperwork, supports patients and families during admission, assists with follow-up visits and interviews, and provides facility tours. The assistant is expected to deliver excellent customer service, maintain confidentiality and professional relationships, follow company policies and compliance procedures, and work productively with an interdisciplinary team.

Requirements

High school graduate or equivalent.
Ability to make independent decisions when circumstances warrant.
Knowledge of practices and procedures, laws, regulations, and guidelines governing functions in a post-acute care facility.
Ability to implement and interpret department programs, goals, objectives, policies, and procedures.
Proficiency in competency areas including patient rights, safety, and sanitation.
Ability to maintain professional working relationships with associates, vendors, and others.
Ability to maintain confidentiality of proprietary and confidential information.
Integrity and professionalism consistent with Life Care’s Code of Conduct.
Ability to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Ability to read, write, speak, and understand English.

Nice To Haves

Prior healthcare experience preferred.

Responsibilities

Gather and enter all necessary admission paperwork.
Provide assistance to patients and families at the time of admission.
Assist with follow-up visits and interviews with all new patients after admission.
Assist with or independently provide facility tours to potential and newly admitted patients, families, and visitors.
Exhibit excellent customer service and a positive attitude toward patients.
Assist in the evacuation of patients.
Maintain dependable, regular attendance.
Concentrate, use reasoning skills, and exercise good judgment.
Communicate and function productively on an interdisciplinary team.
Follow company policies, including harassment and compliance procedures, and complete mandatory Code of Conduct and other appropriate compliance training.