Administrator

Legacy Funeral Group • Ponca City, OK

1d

About The Position

The Administrator serves as the face of the location and company, providing a high level of customer service and hospitality to visitors, clients, and the community in person and by phone. The role provides administrative support to a funeral home, cemetery, crematory, or combination of these facilities, and assists with special projects, research, and problem resolution. Duties also include scheduling meetings, drafting memos, transcribing notes, creating presentations, generating reports, and preparing and monitoring invoices and expenses.

Requirements

• High school diploma or equivalent.
• Two years of administrative support experience.
• Proficiency in MS Outlook, Excel, Word, and PowerPoint.
• Strong written and verbal communication skills, including the ability to respond calmly and professionally to questions and requests.
• Excellent attention to detail and ability to handle a range of time-sensitive tasks.

Nice To Haves

• Prior work experience in bookkeeping or accounting is helpful but not required.

Responsibilities

• Enter contract details into the information system and maintain related documents.
• Order and check memorials for accuracy.
• Process annual funeral home and cemetery license renewals.
• Code and scan invoices.
• Process accounts payable and other accounting support transactions.
• Receive incoming telephone calls, respond to questions or comments, and direct calls to appropriate team members.
• File and maintain customer information.
• Maintain office and facility supplies, fax machines, copiers, and network printers.
• Communicate professionally and promptly with grieving families, co-workers, stakeholders, and management.
• Collaborate with co-workers, keep shared information up to date, and work independently.
• Handle multiple time-sensitive tasks with excellent attention to detail.
• Assist with special projects, research, and resolving problems.
• Schedule meetings, draft memos, transcribe notes, create presentations, generate reports, and prepare and monitor invoices and expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED