Administrator - Practice

Mayo Clinic • Rochester, MN

3d • $154,315 - $231,525

About The Position

The Administrator brings Mayo Clinic’s vision to fruition in partnership with other leaders, using financial, business, and operational acumen to support the transformation of healthcare. The role empowers teams, promotes simplification and innovation, and models Mayo Clinic’s core values while collaborating across business units, sites, shields, and departments to advance the organization’s mission and strategic priorities.

The Administrator sets departmental vision, strategy, and goals in alignment with Mayo Clinic strategy; leads people and culture; drives operational excellence; contributes to transformation and innovation; and oversees financial and business performance. The role provides administrative leadership in partnership with physician and scientist leaders, supports a collaborative and inclusive culture, and develops staff through coaching and mentoring. It also builds internal and external partnerships, advances service lines and business opportunities, and supports sustainable, data-driven decisions.

Requirements

• Master’s degree.
• At least 3 years of experience with progressively increasing leadership responsibility in healthcare management or a related industry, including people, projects, or programs.
• Demonstrated competency in leadership, people management, operations, finance, communication, innovation, and change management methodologies.
• Operational experience working effectively and collaboratively in a multidisciplinary environment with physician, scientist, educator, administrative, supervisory, and allied health staff.

Nice To Haves

• Five years of progressively increasing leadership experience is preferred.

Responsibilities

• Collaborate with leadership to establish and drive departmental vision, operational strategy, and goals aligned with Mayo Clinic’s strategy.
• Develop, communicate, and build consensus for goals, and inspire teams to achieve outcome-based objectives.
• Assess and drive stakeholder engagement for new business opportunities and extend Mayo Clinic’s global reach.
• Establish and maintain relationships with external partners and collaborators.
• Generate and implement new ideas.
• Provide administrative leadership in a Dyad/Triad relationship with physician and scientist leaders.
• Lead, engage, and motivate teams in alignment with a culture of safety and Mayo Clinic values.
• Communicate transparently and facilitate bi-directional communication in a complex environment.
• Create and deliver high-level communications and positively interact with staff and stakeholders.
• Model effective difficult conversations, change management, and navigation of ambiguity.
• Promote a collaborative work environment and a culture of equity, inclusion, and diversity.
• Coach, mentor, and develop direct reports and other mentees.
• Drive operational and financial goals and metrics, and demonstrate expertise in the area of responsibility.
• Balance department advocacy with the interests of Mayo Clinic as a whole.
• Improve administrative efficiency, optimization, and simplification using systems design, process improvement, and results-driven approaches.
• Build partnerships and work with experts to bridge gaps and increase scale.
• Facilitate problem solving and systems thinking across teams, and use influence and relationships to address complex organizational problems.
• Facilitate quality, safety, regulatory, and service excellence.
• Explore creative system designs and evolving technology to reimagine healthcare and contribute to transformational change and innovation.
• Apply knowledge of emerging technologies and data literacy, and translate market trends and forecasts into strategic opportunities and service-line growth.
• Oversee and interpret financial data and business metrics to assess organizational performance and develop solutions to achieve financial goals.
• Ensure strong financial stewardship for the department, shield, and organization.
• Develop strategic business plans and new service lines based on data-driven decisions and benchmarked best practices.
• Execute new opportunities with internal and external partners, including strategic opportunities through the Department of Business Development.
• Use data to drive team performance and support effective decision-making and long-term sustainability through understanding healthcare, education, and research finance models and revenue drivers.

Benefits

• Medical plan options
• Dental coverage or reimbursement account
• Vision plan
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for eligible expenses
• Retirement package
• Continuing education and advancement opportunities
• Competitive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior