Administrator - Practice

Mayo Clinic•Rochester, MN

About The Position

The Administrator brings Mayo Clinic’s vision to fruition in partnership with other leaders, demonstrating the leadership capabilities of inspiring values, engaging colleagues, thinking boldly, and driving results. The role supports healthcare transformation through strong financial, business, and operational acumen, empowering teams to simplify and innovate with a growth mindset. The Administrator models Mayo Clinic’s core values and collaborates across business units, sites, shields, and departments to advance the organization’s mission and strategic priorities. The Administrator provides administrative leadership in a Dyad/Triad relationship with physician and scientist leaders and advances departmental vision, strategy, people and culture, operational excellence, transformation and innovation, and financial and business performance. The role leads teams, builds internal and external partnerships, and uses data and systems thinking to improve outcomes and support sustainable growth.

Requirements

Master’s degree.
At least 3 years of experience with progressively increasing leadership responsibility in healthcare management or a related industry; experience must include people, projects, or programs.
Demonstrated competency in leadership, people management, operations, finance, communication, innovation, and change-management methodologies.
Operational experience demonstrating the ability to work effectively and collaboratively in a multidisciplinary environment with physician, scientist, educator, administrative, supervisory, and allied health staff.

Nice To Haves

Five years of progressively increasing leadership responsibility is preferred.

Responsibilities

Collaborate with leadership to establish and drive departmental vision, operational strategy, and goals aligned with Mayo Clinic’s overall strategy.
Develop, communicate, and build consensus for strategic goals; lead and inspire the team to prioritize and achieve outcome-based objectives.
Extend Mayo Clinic’s global reach, assess stakeholder engagement for new business opportunities, and maintain external relationships supporting organizational goals.
Generate and implement new ideas.
Provide administrative leadership in a Dyad/Triad relationship with physician and scientist leaders, using servant leadership and emotional intelligence.
Lead, engage, and motivate teams to transform healthcare in alignment with a culture of safety and Mayo Clinic values.
Facilitate clear, concise, two-way communication and transparency; create high-level communications and interact positively with staff and stakeholders.
Model effective handling of difficult conversations, change management, and ambiguity.
Promote a collaborative workplace culture that advances equity, inclusion, and diversity.
Coach, mentor, and develop direct reports and other mentees to support lifelong learning and professional growth.
Drive administrative and operational excellence, including operational and financial goals and metrics.
Improve administrative efficiency through optimization, simplification, systems design, and process improvement.
Build partnerships and engage experts to bridge gaps and increase scale.
Facilitate problem solving and systems thinking across teams and address complex organizational problems through influence and relationships.
Facilitate quality, safety, regulatory, and service excellence.
Explore innovative system designs, emerging technologies, and evolving technology to reimagine healthcare.
Translate market trends and forecasts into strategic opportunities for operational success and service-line growth.
Contribute across multiple environments to drive transformational change and innovation aligned with strategic vision.
Oversee and interpret financial data and business metrics, and develop solutions to achieve financial goals.
Ensure strong financial stewardship for the department, shield, and organization.
Develop strategic business plans and new service lines using data-driven decisions and benchmarked best practices.
Pursue entrepreneurial opportunities with internal and external partners, including through engagement with the Department of Business Development.
Use data to drive team performance and support effective decision-making and long-term sustainability through understanding healthcare, education, and research finance models and revenue drivers.