Administrator

SENIOR HOUSING OPTIONS INC.•Denver, CO

3d•$70,000 - $75,000

About The Position

The Administrator oversees two Assisted Living facilities with up to 64 units and coordinates support for residents’ day-to-day needs in accordance with federal, state, and local regulations. The role is responsible for the facilities and for ensuring residents receive appropriate personal care and quality of life. The Administrator sets a positive tone for the community, supports engagement and harmony among residents and staff, and exercises independent judgment in resident care and staff management. The position manages facility operations, resident care, staff, maintenance, regulatory compliance, occupancy, budgets, and property administration. It works with residents, families, case managers, service providers, physicians, and other organizations as needed. This is a full-time position of 40 hours per week, with core hours Monday through Friday, 8:00 a.m. to 5:00 p.m.; schedule flexibility may be permitted, and availability outside those hours may be needed for emergencies.

Requirements

High school diploma or equivalent required.
At least three years of prior work experience managing a similar-sized Assisted Living facility.
Prior supervisory experience in health care required.
Must have completed a 40-hour Administrator training program or be in the process of completing the required hours.
Must be medication-administration trained and/or have a QMAP qualification.
Must be at least 21 years of age.
Knowledge of reimbursement regulations.
Working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook.
Valid Colorado Driver’s License and clean MVR.
Current flu shot, current CPR, and TB requirement.
Commitment to the mission of Senior Housing Options and representing it to community members, leaders, funders, potential residents, and families.
Ability to build and foster an inclusive culture that promotes collaboration, respect, shared goals, open communication, diversity, employee support, and high performance.
Strong project-management skills and customer-service focus.
Strong interpersonal and communication skills, including handling difficult or stressful situations and communicating clearly verbally and in writing.
Ability to provide non-technical assistance in a simple, straightforward manner.
Problem-solving skills and ability to make critical decisions.
Ability to motivate and lead staff and create a positive working environment.
Discretion in handling confidential information.
Self-directed approach and accountability for results.
Interest in community involvement, resident interaction, and public representation of the organization.

Nice To Haves

Bachelor’s degree in a related field, such as Human Services; relevant experience may be considered in lieu of a degree.

Responsibilities

Manage day-to-day services to ensure resident care aligns with resident agreements, assessments, and care plans.
Organize and direct ongoing assisted living residence functions, including physical maintenance.
Monitor electrical, plumbing, heating, cooling, and mechanical systems and develop and oversee a preventative maintenance program.
Inspect grounds, buildings, and common areas for maintenance and cleanliness; coordinate unit turnovers and timely refurbishment and cleaning.
Prioritize resident care and safety.
Manage employees, including hiring, firing, interviewing, training, scheduling, and performance evaluations.
Plan, conduct, and schedule in-service, on-the-job, and orientation training.
Maintain a written organization chart defining lines of responsibility.
Supervise and evaluate resident care and staff adherence to care procedures, care plans, physician orders, and best practices.
Meet with residents, families, and case managers periodically and as needed; communicate with physicians, diagnostic services, hospitals, and families as needed.
Work with personnel to maintain a safe and sanitary environment and follow safety, fire, infection-control, and universal-precaution procedures.
Manage facility operations, including housekeeping and janitorial functions, to maintain clean and safe living conditions.
Conduct tours for prospective residents and families and coordinate assessments for potential residents during move-in.
Complete Medicaid move-in paperwork and manage residents’ ongoing Medicaid eligibility.
Monitor the dietary program for resident satisfaction, regulatory compliance, and dining-program improvement.
Maintain resident files in compliance with federal and state regulations and ensure compliance with health department and life-safety regulations.
Comply with applicable laws concerning licensure and certification.
Arrange support-service referrals and ensure residents understand available services; coordinate with service providers and case managers as needed.
Provide residents frequent opportunities to participate in group or independent activities.
Engage in community outreach as appropriate, including seeking donations and services, attending local agency meetings, and hosting public events.
Meet facility capacity goals and manage the resident waitlist.
Manage the property budget and keep expenses accounted for and within budget.
Submit required documents, invoices, inspections, and other property reports to the SHO Office weekly.
Collect resident rents, make bank deposits, disburse personal-needs allowance funds, code invoices, complete loan-compliance functions, and record transactions in the Property Management Software System.
Prepare and execute occupancy agreements and new-tenant orientations; prepare notices of lease violations as needed.
Respect resident rights, including privacy, confidentiality, dignity, and respect.
Complete other duties as assigned by the SHO management team.