Administrator, Staffing Optimization (Seasonal)

Carters Inc.•Stockbridge, GA

About The Position

The Staffing Optimization Admin provides daily administrative and operational support to the Distribution Center Operations team and assists HR with audits, documentation, and interview coordination, especially during peak hiring periods. The role helps maintain accurate workforce data, ensure hiring-process compliance, and support a high-volume, multi-shift distribution environment. The Administrator partners with HR, Recruiting, and Operations to support timely communication, accurate reporting, and a positive candidate and associate experience. The role allocates approximately 35% of its time to workforce management support, including workforce planning, schedule and roster updates, headcount tracking, record maintenance, reporting, and monitoring labor needs across shifts. Approximately 50% is devoted to hiring and compliance support, including hiring audits, documentation checks, candidate progress tracking, seasonal hiring operations, and onboarding support. The remaining 15% focuses on interview and candidate experience support, including scheduling, greeting candidates, supporting hiring events, and coordinating communications.

Requirements

  • 1–2 years of administrative, HR, or operations support experience.
  • Strong attention to detail and accuracy, especially with compliance paperwork and data entry.
  • Ability to work in a fast-paced environment and shift priorities quickly.
  • Strong communication skills and comfort interacting with candidates, associates, leaders, and cross-functional teams.
  • Proficiency with Microsoft Office, including Excel, Outlook, and Teams.
  • Comfort working on the operations floor as needed, including walking, standing, and navigating multiple departments.

Nice To Haves

  • Distribution center or high-volume environment experience.
  • Experience with HR systems such as Workday, Edge, eTime, or E-Verify.
  • Prior experience supporting Recruiting or Workforce Management in a distribution center setting.
  • Bilingual English/Spanish skills.

Responsibilities

  • Assist with daily workforce planning tasks, including data entry, schedule updates, shift rosters, and real-time headcount tracking.
  • Maintain accurate associate records related to schedules, attendance, punches, and shift assignments.
  • Prepare and distribute daily and weekly workforce reports for Operations and HR partners.
  • Monitor labor needs across shifts and escalate gaps or issues to Workforce leadership.
  • Support roster clean-up as needed.
  • Conduct daily and weekly hiring audits, including application, I-9, E-Verify status, and onboarding-completion checks.
  • Ensure hiring documentation is accurate, complete, and compliant with company standards.
  • Track and update candidate progress in Workday or applicable systems.
  • Support seasonal hiring operations through data clean-up, scheduling, and reporting.
  • Provide backup support for onboarding days, including badge creation, orientation preparation, sign-in, and materials.
  • Assist the HR team with interview scheduling, candidate throughput, and flow during high-volume periods.
  • Greet candidates and provide a professional, welcoming experience.
  • Support same-day hiring events or walk-in interview days as needed.
  • Partner with the HR team to ensure timely communication with candidates.
  • Support internal and external hiring events.
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