Administrator L3(Contract)

Wipro•Redmond, WA

18h

About The Position

Wipro Limited is a technology services and consulting company that develops solutions for clients’ digital transformation needs. This role focuses on maintaining the operational health, availability, and low latency of core compute services. The Administrator works with development and service teams to improve scalability, reliability, and development velocity, and uses tooling and automation to reduce operational toil and streamline incident response. The role requires Linux system administration knowledge, scripting and software development experience, and experience supporting mission-critical services in an operational environment. The expected compensation range is $45,000 to $121,000, with final compensation dependent on factors including location, minimum wage requirements, skills, and relevant experience. The position is eligible for Wipro’s standard benefits, including medical and dental benefit options, disability insurance, paid time off including sick leave, and other paid and unpaid leave options. Employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Requirements

Experience with Linux operating systems and Linux system administration.
Strong user-level understanding of Linux/Unix commands.
Experience automating tasks with scripting languages such as Python, Bash, and JavaScript.
Systematic problem-solving approach, strong communication skills, a sense of ownership, and a drive to find solutions.
Understanding of service metrics and alarms, including development of dashboards, service KPIs, and alarming systems.
Experience in an operational environment supporting mission-critical tier-one services with associated pager duty.
Software development experience focused on services and operational tools.
Knowledge of CI/CD processes and software.
Experience with operational toil mitigation and reduction.
Mandatory skill: Linux administration.
3–5 years of experience.

Responsibilities

Work with the development team to maintain the operational health of core compute services, including API availability and low latency.
Manage and triage tickets, and prioritize and execute work based on impact.
Scale systems sustainably through easy-to-use tooling and automation.
Work with service developers to evolve systems and products for improved scalability, reliability, and development velocity.
Develop runbooks to reduce mean incident triage time.
Prioritize and automate frequently used runbooks.
Practice sustainable incident response and drive root cause analysis.