Administrative Support

Hays Electrical Services•Houston, TX

About The Position

Hays Electrical Services is seeking an organized and detail-oriented Billing, AR & Scheduling Coordinator for its Special Projects & Service department in Houston, Texas. The role manages service-related billing operations, customer accounts receivable, aging report reconciliation, and schedule management. It connects office finance operations with field service schedules to support timely invoicing, payment collection, and service dispatching across electrical construction and service projects.

Requirements

2–4+ years of experience in accounts receivable, construction or service billing, or dispatching.
Experience with construction accounting and field management software.
Proficiency in Microsoft Excel, including VLOOKUPs, pivot tables, and aging schedules.
Understanding of time-and-materials billing, unit pricing, AIA progress billings, and construction lien processes.
Excellent verbal and written communication skills and strong customer service acumen.
High attention to detail, strong time-management skills, and ability to multitask in a fast-paced environment.

Nice To Haves

Experience with an electrical contractor or specialty trade contractor is highly preferred.

Responsibilities

Process, review, and issue accurate, timely service invoices, progress billings, and work orders for electrical construction and maintenance services.
Monitor and analyze accounts receivable aging reports weekly and work to resolve outstanding balances through communication with clients, general contractors, and project managers.
Track incoming payments, process credit card payments, deposit checks, and reconcile customer balances against customer accounts.
Investigate billing discrepancies and customer inquiries, collaborating with field technicians and project managers to resolve pricing, scope, or time-and-materials issues.
Prepare and send preliminary notices, lien waivers, and required compliance documents according to construction billing standards.
Coordinate and maintain daily and weekly schedules for field electricians and service technicians to optimize travel time and work efficiency.
Monitor service job progress from dispatch through completion and ensure field logs, hours, and materials used are accurately captured for billing.
Serve as a primary point of contact for clients requesting service and provide updates on technician arrival times, scope of work, and account statuses.
Work with Project Managers, Estimators, and Field Leadership to align billing milestones with actual project progress.