Administrative Support-Traffic Incident Management

Parsons Corporation•Minneapolis, MN

3d•$27 - $47•Hybrid

About The Position

Parsons is looking for an amazingly talented Administrative Assistant-Traffic Incident Management to join our team! In this role you will get to your skills to help responder safety and traveler safety. The Administrative Assistant-Traffic Incident Management will provide high-level administrative and organizational support to ensure smooth day-to-day operations. In this role, you will manage routine office tasks, assist with scheduling and coordination, prepare and track documentation, and support internal and external communications in support of the Statewide Traffic Incident Management Services project in Georgia. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced, team-oriented environment. This position offers flexible work arrangements, but will require some on-site at the Parsons office and project field locations.

Requirements

Associates Degree in Business (or equivalent) and typically 8+ years of experience in an administrative capacity, preferably in the assigned area of specialty.
Strong written and oral communication, organizational, and interpersonal skills are required.
Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel.
Ability to analyze and revise operating practices to improve efficiency.
Detail oriented and comfortable working in a fast-paced office environment
Superior organization skills and dedication to completing projects in a timely manner
Strong proficiency with Microsoft Office Suite (e.g., Word/Docs, Excel/Sheets, PowerPoint/Slides, Outlook/Gmail)
Excellent written and verbal communication skills
Strong organizational skills with the ability to manage multiple tasks and deadlines
High attention to detail and accuracy in documentation and data entry
Proven ability to maintain confidentiality and handle sensitive information
Customer-service mindset and professional demeanor when interacting with staff and external stakeholders
Ability to work both independently and collaboratively as part of a team
Reliable, punctual, and responsive to changing priorities

Nice To Haves

Familiarity of Traffic Incident Management
Experience supporting project teams, programs, or events
Familiarity with basic bookkeeping, budgeting, or expense management tools
Experience with databases, LMSs, or other data management systems
Comfort with virtual meeting platforms (e.g., Zoom, Microsoft Teams, WebEx)
Experience creating or updating standard operating procedures or process documentation
Background in government, transportation, public safety, or non-profit environments

Responsibilities

Managing calendars, scheduling meetings, and coordinating appointments and conference calls
Preparing, editing, and formatting documents, reports, presentations, and correspondence
Organizing and maintaining digital and physical files, records, and databases
Assisting with meeting preparation, including agendas, materials, notes, and follow-up action items
Handling incoming calls, emails, and inquiries; routing requests to the appropriate team members
Supporting travel arrangements and logistics (e.g., booking venues, accommodations, and transportation)
Assisting with basic accounting and expense tracking (e.g., invoices, receipts, reimbursements)
Coordinating with internal teams and external partners on routine administrative tasks
Supporting the planning and documentation of events, workshops, and training sessions
Performing other administrative duties as assigned to support overall team operations
Providing support services for the TIME Task Force, HERO, and other project services
Providing administrative support for the TRIP program to include handling tower outreach, administrative accounting, maintaining training records, coordinating meetings, and other task to support the programs operations.