Administrative Support Technician

Headquarters, Air Force Reserve Command•March AFB, CA

About The Position

The Administrative Support Technician serves as the primary point of contact for the group commander or senior air reserve technician (ART) on administrative support programs, including task management, cybersecurity liaison (CL), the Government Travel Card (GTC) program, and Defense Travel System (DTS) administration. The position directly assists the commander or senior ART in managing administrative support program functions, serves as the subject matter expert for mandated administrative support programs, and acts as a unit liaison to program managers’ offices. The role also performs clerical and administrative work in support of the office or organization.

Requirements

  • U.S. citizenship is required.
  • A Secret security clearance is required.
  • At least one year of specialized experience at the GS-05 level or equivalent is required.
  • Specialized experience includes serving as a primary contact for administrative support programs such as CL, GTC, DTS, drug demand reduction, health care, fitness, GPC, safety, ADPE accounts, security, supply, civilian timecards, and unit recognition.
  • Merit promotion applicants must meet applicable federal time-in-grade requirements; one year at GS-05 is required for consideration at GS-06.
  • Knowledge of organizational and functional responsibilities and operations.
  • Knowledge of office automation software, tools, and techniques for producing letters, reports, spreadsheets, databases, and graphs.
  • Skill in fact-finding, problem analysis, problem resolution, and developing action plans.
  • Ability to gather, analyze, and present facts; communicate effectively with tact and courtesy; plan and organize work; and meet deadlines.
  • Ability to plan and organize an organization’s management programs and functions.
  • Males must be registered for Selective Service.
  • Work may occasionally require travel away from the normal duty station on military or commercial aircraft.
  • Depending on the position type, the employee must serve a one-year probationary period or a two-year trial period.

Responsibilities

  • Assist the commander or senior ART in managing administrative support program functions.
  • Serve as the subject matter expert for mandated administrative support programs.
  • Act as a unit liaison to program managers’ offices.
  • Perform clerical and administrative work in support of the office or organization.
  • Serve as a primary point of contact for administrative support programs, including task management, cybersecurity liaison, GTC, and DTS administration.
  • Ensure administrative support actions are completed, identify problems, and develop alternatives as needed.
  • Track and follow up on commitments made at meetings and conferences.
  • Prepare and edit correspondence and reports using correct grammar, spelling, punctuation, capitalization, and formatting.
  • Use office automation to create and edit documents, including complex formats with graphics or tables, and update databases or spreadsheets.

Benefits

  • A comprehensive federal employee benefits package is available; specific benefit eligibility depends on position type.
  • Leave accrual may be authorized upon request.
  • If authorized, permanent change of station (PCS) expenses may be paid under applicable regulations.
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