Seasonal Administrative Support Team Associate, Herald Square

Macy's • New York, NY

1d

About The Position

As an Administrative Support Team (AST) Colleague, you support daily store operations by maintaining an organized Store Management Office and handling administrative and human resources functions. You coordinate internal communications, oversee scheduling, manage cash office operations, facilitate new hire onboarding, and support colleague engagement. You serve as a point of contact for store colleagues and leadership on HR-related matters, coordinate new hire paperwork and training sessions, maintain store recognition programs, distribute reports, balance the vault, and support maintenance requests. The role requires professionalism, discretion, and attention to detail to help create an organized and supportive store environment.

Colleagues help keep the office clean, organized, and ready for colleagues and customers; review team priorities; communicate and collaborate with coworkers; and complete tasks accurately and professionally. Schedules depend on business needs and colleague availability. All schedules include weekend shifts, and flexible availability for days, evenings, weekends, and holidays is required. The position is seasonal and requires 1–2 years of related experience.

Requirements

• 1–2 years of related experience.
• Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
• Ability to use electronic devices.
• Ability to meet daily sales goal challenges and an interest in meeting people, learning about them, and sharing information.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Maintain an organized Store Management Office and support daily store operations.
• Handle administrative and human resources functions and coordinate internal communications.
• Oversee scheduling and manage cash office operations.
• Coordinate new hire paperwork, onboarding, and training sessions.
• Serve as a point of contact and liaison for HR-related matters involving store colleagues and leadership.
• Support colleague engagement and maintain store recognition programs.
• Distribute reports, balance the vault, and support maintenance requests.
• Keep the office clean, organized, and prepared for colleagues and customers.
• Communicate and collaborate effectively, and complete tasks accurately and professionally.
• Support customer service and sales goals as needed.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed