Seasonal Asset Protection Security Guard, Herald Square

Macy's•New York, NY

8d•Onsite

About The Position

The Asset Protection Security Guard is an entry-level position on Macy’s Asset Protection team. The role focuses on communicating suspicious activity to Asset Protection Detectives and management, maintaining a safe business environment, and providing strong customer service. The guard is primarily stationed at customer entrances and monitors traffic entering and exiting the store as a visual deterrent to theft. The position is seasonal at the Herald Square location. Flexible availability is required, including days, evenings, weekends, and holidays.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate and share information with diverse groups of customers and peers.
Ability to work as part of a team and independently.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to obtain and maintain required licenses, training, and certifications.
Comfort communicating with customers.
Ability to adapt quickly to changing priorities.
Comfort using two-way communication devices.
Excellent interpersonal skills and ability to work effectively with colleagues at all levels and across departments.
Ability to walk and stand for the majority of a shift; hearing, close and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus; occasional stooping, kneeling, crouching, and reaching above eye level; and ability to lift and move items up to 30 pounds.

Responsibilities

Greet customers entering the store or a department.
Use two-way communication devices to maintain contact with Asset Protection Detectives and Management.
Remain stationed at high-traffic entrances and high-shortage areas to deter theft and monitor suspicious activity.
Follow company policies regarding apprehensions, searches, and evidence preservation.
Handle proprietary, sensitive, and confidential information.
Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay and benefits.
Health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.