About The Position

The Asset Protection Coordinator helps maintain a safe and secure environment for employees, customers, and company assets. The role supports safety initiatives, investigates incidents, and partners with store leadership to reduce shrink and promote operational excellence. The coordinator works closely with the Asset Protection Manager, store leadership teams, local law enforcement, Store Operations, and Asset Protection functions. Responsibilities include monitoring CCTV and conducting surveillance, supporting investigations, enforcing safety and security procedures, executing shrink-reduction strategies with RFID and other reporting tools, completing incident and security reports, and helping train store teams. This is a hands-on, high-volume role involving continuous movement and physical handling of merchandise for 6–8 hours per shift. The listed hourly pay range is $22.10–$23.00. Pay offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Nordstrom offers benefits that may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

  • At least 1 year of retail or asset protection experience.
  • A valid security license is required for this role in Washington, DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon.
  • Strong organizational and time-management skills.
  • A calm and professional approach to handling safety-related situations.
  • Strong accountability, initiative, and confidentiality.
  • Excellent verbal and written communication skills.
  • Ability to work a flexible schedule based on business needs.
  • Comfortable using surveillance, reporting, and monitoring technologies.
  • Ability to perform continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, reaching, grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Nice To Haves

  • Knowledge of CCTV systems and basic computer skills.

Responsibilities

  • Monitor CCTV and conduct surveillance to identify suspicious activity.
  • Support investigations by gathering data, conducting package checks, and responding to alarms in the Employee Service Area.
  • Enforce safety and security procedures to promote a safe store environment.
  • Execute shrink-reduction strategies using RFID and other reporting tools.
  • Complete accurate and timely incident, investigation, and security metric reports.
  • Assist in training store teams on asset prevention.
  • Partner with management on action plans and connect with local law enforcement.

Benefits

  • Medical, vision, and dental benefits.
  • Retirement benefits, including 401(k).
  • Paid time away and PTO accruals.
  • Holidays.
  • Life and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Potential performance-based incentives or bonuses.
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