About The Position

The Asset Protection Coordinator helps maintain a safe and secure environment for employees, customers, and company assets. The role supports safety initiatives, investigates incidents, partners with store leadership to reduce shrink, and promotes operational excellence. It works closely with the Asset Protection Manager, store leadership teams, local law enforcement, and teams across Store Operations and Asset Protection. The position involves monitoring surveillance systems, supporting investigations, enforcing safety and security procedures, using RFID and reporting tools to execute shrink-reduction strategies, preparing incident and security reports, and helping train store teams. It is a hands-on, high-volume role involving continuous movement and physical handling of merchandise for 6–8 hours per shift.

Requirements

  • At least 1 year of retail or asset protection experience.
  • Strong organizational and time-management skills.
  • A calm and professional approach to handling safety-related situations.
  • Strong accountability, initiative, and confidentiality.
  • Excellent verbal and written communication skills.
  • Ability to work a flexible schedule based on business needs.
  • A valid security license is required for this role in Washington, DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Nice To Haves

  • Knowledge of CCTV systems and basic computer skills.
  • Comfort using surveillance, reporting, and monitoring technologies.

Responsibilities

  • Monitor CCTV and conduct surveillance to identify suspicious activity.
  • Support investigations by gathering data, conducting package checks, and responding to alarms in the Employee Service Area.
  • Enforce safety and security procedures to promote a safe store environment.
  • Execute shrink-reduction strategies using RFID and other reporting tools.
  • Complete accurate and timely incident, investigation, and security metric reports.
  • Assist in training store teams on asset prevention.
  • Partner with management on action plans and connect with local law enforcement.

Benefits

  • Medical, vision, and dental benefits.
  • Retirement benefits.
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • May be eligible for performance-based incentives or bonuses.
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