About The Position

The Administrative Support Team Associate supports store operations behind the scenes by maintaining an organized Store Management Office and handling administrative and human resources functions. The role coordinates internal communications and scheduling, manages cash office operations, and supports new-hire onboarding, colleague engagement, and training. The associate serves as a point of contact for store colleagues and leadership on HR-related matters; coordinates new-hire paperwork and onboarding; maintains recognition programs; distributes reports; balances the vault; and supports maintenance requests. The position calls for professionalism, discretion, attention to detail, clear communication, and the ability to work independently and collaboratively. Associates help maintain a clean, organized office, support daily priorities, and complete tasks accurately and professionally. The role requires flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality. Schedules depend on business needs and colleague availability. The posting states that full-time colleagues are typically scheduled for 30 or more hours per week and part-time colleagues for 12–24 hours per week, and that all schedules include weekend shifts. Physical requirements include talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders. The associate must be able to stand for at least two consecutive hours and lift at least 25 pounds. The role also requires close and color vision, depth perception, and focus adjustment, as well as frequent computer and technology use, including handheld equipment and a cash register.

Requirements

  • 1–2 years of related experience required.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities and work independently as well as with a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, reach, stoop, kneel, crouch, and climb ladders; stand for at least two consecutive hours and lift at least 25 pounds.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.

Responsibilities

  • Maintain an organized, clean Store Management Office and support daily store operations.
  • Handle administrative and human resources functions and coordinate internal communications.
  • Oversee scheduling and manage cash office operations.
  • Serve as a point of contact and liaison for HR-related matters involving store colleagues and leadership.
  • Coordinate new-hire paperwork, onboarding, and training sessions.
  • Support colleague engagement and maintain store recognition programs.
  • Distribute reports, balance the vault, and support maintenance requests.
  • Review team priorities and complete tasks, reports, and daily operations accurately and professionally.
  • Communicate and collaborate effectively with customers, colleagues, supervisors, candidates, and partners.
  • Support a welcoming, customer-focused store environment and contribute to sales goals.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups and volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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