About The Position

As an Administrative Support Team (AST) Colleague, you help keep the store running smoothly behind the scenes. You support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, coordinating internal communications, overseeing scheduling, managing cash office operations, facilitating new hire onboarding, and supporting colleague engagement. You serve as a point of contact for store colleagues and leadership and as a liaison for HR-related matters. Duties also include coordinating new hire paperwork and training sessions, maintaining store recognition programs, distributing reports, balancing the vault, and supporting maintenance requests. Professionalism, discretion, and attention to detail help you maintain an organized and supportive store environment. Colleagues are expected to keep the office clean and organized, review team priorities, communicate warmly and effectively, complete tasks accurately and professionally, follow through on interactions, and collaborate to support colleagues and customers. The role involves meeting daily sales goal challenges and contributing to individual and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. Schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required.

Requirements

  • 1–2 years of related experience required.
  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Maintain an organized Store Management Office and support daily store operations.
  • Handle administrative and human resources functions and coordinate internal communications.
  • Oversee scheduling and manage cash office operations.
  • Coordinate new hire paperwork, onboarding, and training sessions.
  • Serve as a point of contact for colleagues and leadership and liaise on HR-related matters.
  • Support colleague engagement and maintain store recognition programs.
  • Distribute reports, balance the vault, and support maintenance requests.
  • Keep the office clean, organized, and prepared for colleagues and customers.
  • Complete tasks accurately and professionally, communicate clearly, and follow through on interactions.
  • Collaborate with colleagues to support customers and contribute to individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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