Administrative Support Student Assistant (FYE Success Coaching, BHC)-2

Dallas College•Shirley, NY

5d•Onsite

About The Position

The Administrative Support Student Assistant provides clerical and administrative support to a college department, helping ensure efficient daily office operations. The role offers students the opportunity to develop professional office skills in a supportive campus environment. This position is associated with FYE Success Coaching, BHC, and is part of the Work Study Program. Student assistants provide welcoming customer service to students, faculty, staff, and campus visitors; support colleagues; attend work reliably and punctually; complete required training and professional development; and support the College’s mission, values, goals, and principles. Additional duties may be assigned by the supervisor. Depending on assigned duties, student assistants may answer phones and greet visitors; manage mail and deliveries; enter data and maintain records; file, scan, and organize documents; schedule appointments and manage calendars; prepare and proofread documents; assist with supplies, events, workshops, and projects; and protect confidential information. The broader student assistant program also includes instructional and specialized support roles. The position is on-site. Work is part-time, typically up to 19.5 hours per week, with flexible hours arranged with the department supervisor around the student's academic schedule. The stated hourly rate is $23.78.

Requirements

Be an undergraduate student awarded federal work-study funds in the financial aid package.
Meet Dallas College Satisfactory Academic Progress standards.
Be enrolled and certified in at least six credit hours (half-time) during the Fall, Spring, and Summer semesters.
Be a U.S. citizen or eligible noncitizen.
Have no prior institutional balance or blocks.
Have transportation to off-campus worksites.
Complete required Dallas College professional development training hours.

Nice To Haves

Currently be enrolled as a student in good standing at the College and eligible for Federal Work-Study.
Strong interpersonal and communication skills and a commitment to excellent customer service.
Ability to follow verbal and written instructions accurately and efficiently.
Basic computer proficiency, including familiarity with common office software such as Microsoft Office Suite.
Ability to learn and adapt quickly to new technologies, systems, and departmental procedures.
Basic technology skills relevant to the work area and above-average knowledge of equipment or regulations in the assigned academic area.
Completion of coursework relevant to the department's function, such as Information Systems, Human Resources, Office Administration, or courses related to a specific major.
Ability to exercise judgment in routine tasks and select appropriate procedures.
Ability to work independently with minimal supervision on highly skilled tasks and collaboratively as part of a team.
Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

Provide excellent customer service to students, faculty, staff, and campus visitors, serving as a welcoming first point of contact.
Support colleagues and contribute to a collaborative, productive work environment.
Attend work regularly and punctually and follow the work schedule.
Complete required training and professional development sessions and hours.
Support the mission, values, goals, and principles of Dallas College.
Perform additional duties as assigned by the supervisor.
Answer phones, greet visitors, provide general information, and direct inquiries appropriately.
Manage incoming and outgoing mail and small package deliveries.
Perform data entry, maintain records, and update databases accurately.
File, scan, and organize documents.
Schedule appointments and meetings and manage calendars as needed.
Prepare and proofread correspondence, reports, presentations, and other documents.
Assist with office supply inventory and ordering.
Support departmental events, workshops, and special projects.
Maintain confidentiality of sensitive information.