Administrative Support Student Assistant (FYE Success Coaching, BHC)-2

Dallas College•Brookhaven, GA

4d•Onsite

About The Position

The Administrative Support Student Assistant provides clerical and administrative support to a college department, helping ensure efficient daily office operations. The position offers students an opportunity to develop professional office skills in a campus environment. Student assistants may also provide instructional, mentoring, or specialized support, depending on their assignment. The role includes providing excellent customer service to students, faculty, staff, and campus visitors; supporting colleagues; attending work regularly and punctually; completing required training and professional development; and supporting the College’s mission, values, goals, and principles. Additional duties may be assigned by the supervisor. Administrative support duties may include answering phones, greeting visitors, providing general information, and directing inquiries; managing mail and small package deliveries; entering data and maintaining records and databases; filing, scanning, and organizing documents; scheduling appointments and meetings and managing calendars; preparing and proofreading correspondence, reports, presentations, and other documents; helping manage office supplies; supporting departmental events, workshops, and projects; and protecting confidential information. The position is part of the Work Study Program and is on-site. The schedule is part-time and flexible, typically up to 19.5 hours per week, coordinated with the department supervisor and the student’s academic schedule. The position pays $23.78 per hour. After six months, some positions may be eligible to apply for a hybrid arrangement, subject to responsibilities, operational needs, supervisor approval, and College policy.

Requirements

Be an undergraduate student awarded federal work-study funds in the financial aid package.
Meet Dallas College Satisfactory Academic Progress standards.
Be enrolled and certified in at least six credit hours (half time) during the Fall, Spring, and Summer semesters.
Be a U.S. citizen or eligible noncitizen.
Have no prior institutional balance or blocks.
Have transportation to off-campus worksites.
Complete required Dallas College professional development training hours.

Nice To Haves

Currently be enrolled as a student in good standing at the College and eligible for Federal Work-Study.
Strong interpersonal and communication skills and a commitment to excellent customer service.
Ability to follow verbal and written instructions accurately and efficiently.
Basic computer proficiency, including familiarity with common office software such as Microsoft Office Suite.
Ability to learn and adapt quickly to new technologies, systems, and departmental procedures.
Basic technology skills related to the work area and above-average knowledge of equipment or regulations in the assigned academic area.
Relevant coursework related to the department’s function, such as Information Systems, Human Resources, Office Administration, or major-related courses.
Ability to exercise judgment in routine tasks and select appropriate procedures.
Ability to work independently with minimal supervision on highly skilled tasks and collaboratively as part of a team.
Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

Provide excellent customer service to students, faculty, staff, and campus visitors, acting as a welcoming first point of contact.
Provide team support to colleagues and contribute to a collaborative work environment.
Attend work regularly and punctually and follow the assigned work schedule.
Complete required training and professional development sessions.
Support the College’s mission, values, goals, and principles.
Answer phones, greet visitors, provide general information, and direct inquiries appropriately.
Manage incoming and outgoing mail and small package deliveries.
Perform data entry, maintain records, and update databases accurately.
Assist with filing, scanning, and organizing documents.
Schedule appointments and meetings and manage calendars as needed.
Prepare and proofread correspondence, reports, presentations, and other documents.
Assist with office supply inventory and ordering.
Support departmental events, workshops, and special projects.
Maintain confidentiality of sensitive information.
Perform additional duties and responsibilities as assigned by the supervisor.