Administrative Support 2

Georgia Department of Revenue•Elberton, GA

About The Position

The Georgia Department of Human Services (DHS), Division of Child Support Services (DCSS), is seeking an Administrative Support 2 to support a unit or office and its personnel. DCSS works to enhance children’s well-being by locating non-custodial parents, establishing paternity and support orders, enforcing and modifying support obligations, and collecting and distributing child support payments. It also administers outreach initiatives, including Fatherhood, Prison Re-Entry, and Parental Accountability Court, to encourage non-custodial parental involvement. Under general supervision, the position performs general secretarial, clerical, and administrative support functions, which may include data entry, document processing, and operating standard office equipment. The role is located in Elbertson, Georgia (Elbert County), and reports to the Administrative Services Supervisor. The selected candidate may be required to assist with the department’s emergency responsibilities when an emergency is identified.

Requirements

High school diploma or GED.
Two years of general office or administrative experience.
Ability to use standard office equipment.

Nice To Haves

One year of work experience involving customer service in an office environment.
Work experience using Microsoft Office Suite and/or standard software applications in an office environment.

Responsibilities

Perform general office management, secretarial, and bookkeeping duties, including keyboarding, filing, preparing correspondence and other documents, handling telephone inquiries, duplicating documents, and assisting staff with presentations.
Complete data-entry assignments and use Microsoft Office Suite and other standard office applications for daily work.
Receive and manage incoming and outgoing mail and telephone communications.
Order office supplies and equipment.
Coordinate general maintenance and repair needs for telephones, technology, and other items needed for office operations.
Assist the supervisor with maintaining budget data.
Maintain files of required reports and records, including confidential records.
Organize professional learning opportunities for staff, including registration, duty leave, travel arrangements, and expense reports.
Maintain staff time and attendance records.
Register and transfer cases.
Facilitate day-to-day office operations while the supervisor is off site.
Perform other specialized office, program, division, or agency activities and other assigned professional responsibilities.