Administrative Support Specialist

Small Business Administration • Buffalo, NY

12d • Onsite

About The Position

This position is located in the Small Business Administration’s National Support Network Center in Buffalo, New York. The incumbent serves as the principal administrative operations support specialist, coordinating and maintaining administrative services needed to sustain daily Center operations and disaster response activities.

The position is classified at the GS-0301-9 level. Disaster-site assignments may involve hazardous working or living conditions, including limited utilities and lodging. Substantial compensated overtime may be required on disaster assignments, potentially up to seven days per week and 10–14 hours per day.

Requirements

• U.S. citizenship.
• Successfully complete a background investigation; a credit check is required.
• Obtain and maintain a Government travel credit card.
• One year of specialized experience equivalent to the GS-07 grade level in federal service, with functions in at least three administrative support areas: procurement/supply, budget, records management, telecommunications, safety and security, time and attendance/payroll, travel, or accountable property.
• Research and analyze problems, identify significant factors, gather pertinent data, and recognize or recommend solutions.
• Create correspondence, reports, or other documents.
• Communicate effectively orally and in writing.
• For current career or career-conditional federal employees applying for promotion under Merit Promotion, at least 52 weeks in a position at the next lower level.
• Meet all qualification requirements by 11:59 p.m. Eastern Time on 10/20/2026.
• Any education used toward qualifications must be from an institution accredited by an accrediting institution recognized by the U.S. Department of Education; official transcripts are required if selected based on education. Foreign education requires a Certificate of Foreign Equivalency with transcripts.
• Male applicants born after December 31, 1959, must certify Selective Service registration or exemption.

Nice To Haves

• Two academic years of progressively higher-level graduate education; or a directly related master’s or equivalent graduate degree; or a qualifying combination of graduate education and specialized experience may be used as an alternative to the experience requirement.

Responsibilities

• Coordinate administrative support for disaster center operations, including travel, timekeeping, personnel documentation, logistics, supplies, property accountability, and facility support.
• Review administrative requests, records, and supporting documentation for completeness, accuracy, and compliance with regulations, policies, and procedures.
• Guide employees on administrative procedures and resolve routine discrepancies involving travel, time and attendance, documentation, employee access, and other administrative transactions.
• Coordinate logistical and facility support, including mail and shipping, inventory and supply management, accountable property, workspace preparation, and facility service requests.
• Maintain administrative tracking systems and records, monitor pending actions and operational workloads, and prepare management summaries and reports.
• Respond to disaster survivors through disaster-site assignments when required, including substantial overtime.

Benefits

• Comprehensive federal employee benefits package, with benefits available to employees and their families; specific eligibility depends on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed