Administrative Support Specialist

Imagine360 • Tredyffrin Township, PA

12d • $20 - $22 • Onsite

About The Position

Imagine360 is seeking an Administrative Support Specialist to manage incoming documents by uploading and indexing them, verify member eligibility, and support member matching tasks in the SDS/Smart Data Solutions system. The role also provides backup coverage for Document Imaging Specialists and assists with mail processing. This position is 100% onsite.

Requirements

• High school diploma or equivalent.
• One year of clerical, mailroom, or office experience, or an equivalent combination of education and experience.
• Working knowledge of computers and software, including Microsoft Office products.
• Ability to work in a fast-paced environment.
• Demonstrated organizational, problem-solving, and analytical skills, with attention to detail.
• Strong written, telephonic, and oral communication skills.
• Ability to work independently, prioritize workloads, multitask, and manage priorities to meet deadlines.
• Ability to meet deadlines, handle stress, and interact professionally with others.

Responsibilities

• Handle incoming documents, uploading and indexing them as requested.
• Confirm member eligibility on incoming Medicaid and Electronic claims.
• Assist with member matching functions in the SDS/Smart Data Solutions system.
• Serve as a backup to the Document Imaging Specialists.
• Assist with processing incoming and outgoing mail as assigned.
• Provide timely and thorough follow-up with internal and external customers.
• Recognize and alert appropriate leadership to trends or other anomalies and participate in developing solutions.
• Complete HIPAA training annually.

Benefits

• Multiple health plan options.
• Company-paid employee premiums for disability and life insurance.
• Parental leave policy.
• 20 days of PTO to start.
• 10 paid holidays.
• Tuition reimbursement.
• 401(k) company contribution.
• Company-paid short- and long-term disability and life insurance.
• Professional development initiatives and continuous learning opportunities.
• Opportunities to participate in and support the company's diversity and inclusion initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED