Administrative Support Specialist

Aston Carter • City of Glens Falls, NY

4d • $18 - $21 • Onsite

About The Position

The Administrative Support Specialist supports employee benefit programs, including HSAs, FSAs, and reimbursement accounts. The role provides hands-on experience in benefits administration, claims processing, customer service, and daily operations within a growing, employee-owned organization. It is a contract-to-hire position based in a professional office in Glens Falls, New York, working onsite Monday through Friday during standard business hours.

Requirements

• At least 1 year of administrative, office support, or customer service experience.
• Comfort using Microsoft Excel, Word, and Outlook.
• Strong attention to detail and organizational skills.
• Accurate and efficient data-entry skills.
• Strong written and verbal communication skills.

Nice To Haves

• Experience with employee benefits, HSAs, FSAs, claims processing, or HR-related work.

Responsibilities

• Process HSA, FSA, and reimbursement claims accurately and efficiently.
• Review and track claims, reimbursements, and account transactions.
• Help members with questions about account balances, claim status, and benefit plans.
• Assist users with online account access and basic troubleshooting.
• Perform data entry and maintain accurate records and documentation.
• Support incoming and outgoing mail and general office administration.
• Handle sensitive information confidentially and follow privacy requirements.
• Assist with special projects and opportunities to improve processes.

Benefits

• Employee Stock Ownership Plan (ESOP)
• Medical insurance
• Dental insurance
• Vision insurance
• Critical Illness, Accident, and Hospital coverage
• 401(k) retirement plan with pre-tax and Roth post-tax contributions
• Life insurance, including voluntary Life and AD&D for employees and dependents
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time off/leave, including PTO, vacation, or sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed