Administrative Support Specialist

Waste Pro • Concord, NC

8d

About The Position

The Administrative Support Specialist reports cross-functionally to several business leaders and performs secretarial, administrative, data management, and bookkeeping functions. The role serves as a liaison among corporate, regional, and divisional operations as needed. It requires strong organization and planning, the ability to produce accurate and timely data reports, and superior customer service. Duties include filing, coordinating tasks, packaging materials and proposals, customer service, accounts receivable and payable, and collections. The position requires continual attention to detail when composing, typing, and proofreading materials, setting priorities, and meeting deadlines.

Requirements

• Minimum associate degree in Business, Accounting, or Liberal Arts.
• At least 5 years of experience in an administrative support function.
• At least 2 years of experience in accounting and/or a recyclable commodity-related field.
• Proficiency with MS Outlook, Word, and PowerPoint, and intermediate familiarity with Excel.
• Strong written and verbal communication skills.
• Ability to think analytically and draw accurate conclusions resourcefully.
• Ability to manage complex and dynamic situations and prioritize organizational demands effectively.
• Ability to work autonomously and as part of a team, including cross-functional work within a matrix organization.
• Strong knowledge of business mathematical principles and applications, such as bookkeeping and accounting.
• Attention to detail and demonstrated ability to produce accurate, consistent work.
• Experience researching, interpreting, and managing data, entering data, and generating reports.
• Intermediate experience using computer automation tools such as SAP, JD Edwards, Tower, Dossier, or PeopleSoft.
• High level of interpersonal skills to handle sensitive and confidential situations.
• Ability to interact and communicate with individuals at all levels of the organization.
• Motor coordination and finger dexterity, such as for keyboarding, machine operation, or driving, required for most of the workday.
• Ability to exert light physical effort in sedentary to light work; rare lifting, carrying, pushing, or pulling of objects and materials weighing less than 25 pounds. Reasonable accommodations may be made for individuals with disabilities to perform essential job functions.

Responsibilities

• Enter information for new and renewing customers from service agreements.
• Support the Division by completing payroll processing paperwork, maintaining employee files, ordering supplies, providing customer service, and handling accounts receivable, accounts payable, and collections.
• Manage Outlook calendars, set up meetings, resolve schedule conflicts, and prioritize meetings.
• Schedule and organize activities of varying complexity, including meetings, travel, expense reports, and department activities for members of the management team.
• File documents, generate reports, draft communications, and respond to routine questions.
• Use software to produce predefined or routine queries, reports, announcements, correspondence, memos, business plans, layouts, and graphic designs as requested.
• Track financial and quantitative data, research variances, and report findings.
• Assist with planning, coordination, and communication of employee activities.
• Work independently and as part of a team on recurring and non-recurring assignments, using poise, tact, diplomacy, and confidentiality as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree