Administrative Support Specialist

Waste Pro USA • Concord, NC

9d

About The Position

The Administrative Support Specialist reports cross-functionally to several business leaders and performs secretarial, administrative, data management, and bookkeeping functions. The role serves as a liaison between corporate, regional, and divisional operations as needed. It requires strong organization and planning, the ability to produce accurate and timely data reports, and superior customer service. Work includes filing, coordinating duties, packaging materials and proposals, customer service, accounts receivable and payable, and collections. The position requires ongoing attention to detail when composing, typing, and proofreading materials, setting priorities, and meeting deadlines.

Requirements

• Associate degree in Business, Accounting, or Liberal Arts.
• At least 5 years of experience in an administrative support function.
• At least 2 years of experience in accounting and/or a recyclable commodity-related field.
• Proficiency with MS Outlook, Word, and PowerPoint, and intermediate familiarity with Excel.
• Strong written and verbal communication skills.
• Ability to think analytically and draw accurate conclusions resourcefully.
• Ability to manage complex, dynamic situations and prioritize organizational needs effectively.
• Ability to work autonomously and as part of a team, cross-functionally within a matrix organization.
• Demonstrated depth in business mathematical principles and applications, such as bookkeeping and accounting.
• Attention to detail and ability to produce accurate, consistent work.
• Experience researching, interpreting, managing, and entering data, and generating reports.
• Intermediate experience using computer automation tools such as SAP, JD Edwards, Tower, Dossier, or PeopleSoft.
• High level of interpersonal skills for handling sensitive and confidential situations.
• Ability to interact and communicate with individuals at all organizational levels.
• Motor coordination and finger dexterity, such as for keyboarding, machine operation, or driving, required for most of the workday.
• Ability to exert light physical effort in sedentary-to-light work; occasional lifting, carrying, pushing, or pulling of objects and materials weighing less than 25 pounds.

Responsibilities

• Enter customer information for new and renewing customers from service agreements.
• Support the Division by completing payroll processing paperwork, maintaining employee files, ordering supplies, providing customer service, and handling accounts receivable, accounts payable, and collections.
• Manage Outlook calendars, arrange meetings, resolve schedule conflicts, and prioritize meetings.
• Schedule and organize activities of varying complexity, including meetings, travel, expense reports, and department activities for management team members.
• File documents, generate reports, draft communications, and respond to routine questions.
• Use software to produce predefined or routine queries, reports, announcements, correspondence, memos, business plans, layouts, and graphic designs as requested.
• Track financial and quantitative data, research variances, and report findings.
• Assist with planning, coordinating, and communicating employee activities.
• Work independently and as part of a team on recurring and non-recurring assignments, using poise, tact, diplomacy, and confidentiality as required.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree