Administrative Support/Operations - Phillipsburg, NJ

Norwescap•Phillipsburg, NJ

5d•Onsite

About The Position

Norwescap is a 60-year-old anti-poverty organization working to strengthen communities and improve opportunities for low-income individuals and families. The Administrative Support/Operations position supports the Child and Family Resource Services (CFRS) program and its families and providers. The role is based primarily at an on-site office in Phillipsburg, New Jersey, with less than 10% travel to other offices and providers in Hunterdon, Sussex, and Warren Counties, as well as occasional meetings elsewhere in the state. The position is full-time, nonexempt, 35 hours per week, and pays $22.00 per hour.

Requirements

High school diploma or GED combined with relevant experience in human services, childcare services, child development, education, or social work.
Excellent written and verbal communication skills.
Strong organizational skills.
Proficiency with technology and data systems.
Ability to work independently and collaboratively as part of a team.
Bilingual fluency in English and Spanish.

Nice To Haves

Associate’s degree in human services.
Bachelor’s degree in early childhood or a related field.

Responsibilities

Communicate with families about childcare assistance and CFRS programs, using active listening and communication methods suited to their needs.
Follow confidentiality policies and procedures.
Assess families’ needs and provide appropriate resources and referrals.
Support families through initial program eligibility, annual eligibility redetermination, and the case process.
Establish, maintain, and update participant files in accordance with program requirements.
Support and maintain required contracts.
Provide timely updates to manual encumbrances.
Complete required monthly program reports accurately and on time.
Compile and provide statistical and program data as requested.
Document services systematically to meet accountability and reporting requirements.
Inform and support parents and childcare providers regarding childcare services, policies, and procedures.
Comply with the Agency’s Personnel Policies and Procedures.
Perform other related duties assigned by the CFRS Executive Director and other Norwescap administrative and management staff.