Administrative Support III - Academic Programming

FVTC • Appleton, WI

4d • Hybrid

About The Position

This position provides primary administrative and technical support to Fox Valley Technical College’s Academic Programming department. It performs a wide range of operational duties requiring specialized knowledge of the college’s procedures, record system, policies, and information systems, and coordinates processes and projects across the department.

The role supports the department’s technologies and data, including WIDS, and serves as a liaison with Information Technology and outside vendors. It coordinates curriculum development, supports WTCS Technical Skills Attainment compliance, maintains program delivery and sequencing data, and works with faculty, instructional managers, academic divisions, Finance, and College Effectiveness staff. The position also assists with reporting, documentation, communications, training, purchasing, meetings, and other departmental operations.

Work is performed in a hybrid environment, both in person and virtually, and is typically in an office setting. The work environment may change based on college needs.

Requirements

• Associate degree in Administrative Assistant or a related field, and three years of related office experience, and training and experience with Microsoft Office Suite, Workday, WIDS, SharePoint, and computer systems; or an equivalent combination of related education, training, and experience.
• Ability to perform the duties of the position satisfactorily, with consideration given to combinations of education, training, and experience that provide the necessary knowledge, skills, and abilities.

Responsibilities

• Provide primary support to the Academic Programming department, maintain the office, and refer or handle department questions.
• Review and prioritize correspondence and process internal and external documents and forms after approval and signature.
• Administer Academic Programming technologies, including the Worldwide Instructional Design System (WIDS), and oversee data review, entry, and quality control.
• Liaise with Information Technology and outside vendors to support relevant systems.
• Monitor WTCS Technical Skills Attainment compliance, coordinate documentation in alignment with WTCS guidelines, and guide division staff through TSA phases.
• Develop and maintain the Academic Programming intranet site based on customer feedback and department needs.
• Coordinate curriculum development, process requests, track projects, serve as a faculty and instructional manager contact for project status and budget, and process payments upon project completion.
• Collaborate with Finance and College Effectiveness staff on grant-funded curriculum projects to track grant dollars accurately and verify grant deliverables.
• Collaborate on and recommend the design, implementation, and evaluation of Academic Programming processes, communications, and training.
• Prepare purchase requisitions and reimbursement requests, and process orders using the computerized requisition system.
• Analyze and interpret WTCS reports, manuals, administrative policy, codes, and bulletins.
• Maintain program delivery and sequencing data, verifying and updating it with academic divisions twice yearly.
• Assist staff with college program development, suspension or discontinuance, and course or curriculum modification processes.
• Monitor reports specific to Academic Programming data and support reporting requests from academic divisions.
• Assist with coordinating meetings, preparing presentation materials, taking minutes, and creating and distributing documents.
• Assist in creating and maintaining Academic Programming documentation using established standards.
• Support special projects, perform other related duties as assigned by the Dean – Service and Academic Partnerships, and serve as backup for other division personnel.

Benefits

• Medical, dental, and vision insurance
• Retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options
• Paid time off, sick leave, holidays, bereavement leave, and recess periods
• Life and disability insurance, with options for additional coverage
• Flexible schedules or remote work options for some positions
• Wellbeing programs
• Professional development, including training and certifications
• Tuition reimbursement
• Onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, café, printing services, and Trilogy Salon & Spa at the Appleton Main Campus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree