Administrative Support III - Academic Programming

Fox Valley Technical College • Appleton, WI

6d • $25 - $29 • Hybrid

About The Position

The Administrative Support III provides specialized technical and operational support to Fox Valley Technical College’s Academic Programming department. The role requires extensive knowledge of college record systems, policies, procedures, and requirements, and serves as a primary information source for department staff. It also provides oversight and coordination of department processes and projects. Work is performed in a hybrid environment, both in person and virtually, and typically in an office setting; the environment may change based on college needs.

The position administers Academic Programming technologies, including WIDS; supports data quality and WTCS Technical Skills Attainment compliance; coordinates curriculum development projects and associated tracking and payments; maintains program delivery and sequencing data; and supports process design, reporting, documentation, purchasing, meetings, and departmental communications. The role also provides backup support to division personnel and performs other duties as assigned by the Dean – Service and Academic Partnerships.

Minimum qualifications include an associate degree in Administrative Assistant or a related field, three years of related office experience, and training and experience with Microsoft Office Suite, Workday, WIDS, SharePoint, and computer systems, or an equivalent combination of related education, training, and experience. The starting pay range is $24.53–$28.86 per hour. FVTC offers medical, dental, and vision insurance; retirement contributions and plan options; paid time off and other leave; life and disability insurance; wellbeing programs; professional development and tuition reimbursement; and various Appleton Main Campus amenities.

Requirements

• Associate degree in Administrative Assistant or a related field, and three years of related office experience; alternatively, an equivalent combination of related education, training, and experience.
• Training and experience with Microsoft Office Suite, Workday, the Worldwide Instructional Design System (WIDS), SharePoint, and computer systems.
• Ability to perform the duties of the position satisfactorily.
• Clear verbal and written communication skills for interacting with employees, candidates, and stakeholders.

Responsibilities

• Serve as primary support for the Academic Programming department, maintaining the office, directing or handling questions, prioritizing correspondence, and processing documents and forms after approval and signature.
• Administer Academic Programming technologies, including WIDS; oversee review, entry, and quality control of data; and liaise with Information Technology or outside vendors.
• Monitor WTCS Technical Skills Attainment compliance, coordinate documentation in accordance with WTCS guidelines, and guide division staff through TSA phases.
• Develop and maintain the Academic Programming intranet site in response to customer feedback and department needs.
• Coordinate curriculum development, communicate project status and budget to faculty and instructional managers, process requests, track projects, and process payments after completion.
• Collaborate with Finance and College Effectiveness staff on grant-funded curriculum projects to track grant funds and verify grant deliverables.
• Collaborate on and recommend the design, implementation, and evaluation of Academic Programming processes, communications, and training.
• Prepare purchase requisitions and reimbursement requests, and process orders using the computerized requisition system.
• Analyze and interpret WTCS reports, manuals, administrative policies, codes, and bulletins.
• Maintain college program delivery and sequencing data, verifying and updating it with academic divisions twice a year.
• Assist staff with college program development, suspension or discontinuance, and course or curriculum modification processes.
• Monitor Academic Programming data reports and support reporting requests from academic divisions.
• Assist with meeting coordination, presentation materials, minutes, and creation and distribution of documents.
• Assist in creating and maintaining Academic Programming documentation according to established standards.
• Support special projects and perform other related duties as assigned by the Dean – Service and Academic Partnerships.
• Provide backup for other division personnel.

Benefits

• Medical, dental, and vision insurance
• Retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options
• Paid time off, sick leave, holidays, bereavement leave, and recess periods
• Life and disability insurance, with options for additional coverage
• Flexible schedules or remote work options for some positions
• Wellbeing programs
• Professional development opportunities, including training and certifications
• Tuition reimbursement
• Onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, café, printing services, and Trilogy Salon & Spa at the Appleton Main Campus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree