Administrative Support II
About The Position
The Office Administrator provides administrative support to all managers and supports office operations, route monitoring, customer service, and driver onboarding. Duties include clerical work, filing, phone and email communications, assisting with driver training and onboarding documents, and helping manage delivery routes. The role also involves maintaining office supplies and equipment, supporting warehouse processes, and assisting with route planning. Candidates should be able to multitask, work without direct supervision, and maintain a professional, friendly demeanor. The scheduled shift is Tuesday through Saturday, 11:00 a.m. to 7:30 p.m., with hours of 12:00 p.m. to 8:00 p.m. during peak periods. The position pays $18.51 per hour. Employees must be able to expand their work hours during events or as needed.
Requirements
- High school diploma or GED.
- Ability to expand work hours during events or as needed.
- Knowledge of Microsoft Office.
- Customer service experience.
- Ability to multitask and work without direct supervision.
- Professional demeanor and strong communication and customer service skills.
- Pass a pre-employment background check and drug screen.
Nice To Haves
- Post-high-school education is a plus.
Responsibilities
- Provide administrative support to all managers.
- Analyze and organize office operations and procedures, including information management, filing systems, supply requisitions, and other office needs.
- Oversee office staff functions such as supply levels, equipment maintenance, procedure manuals, and forms; cross-train staff as needed.
- Monitor delivery routes during the shift to ensure they remain on schedule.
- Track route progress as needed, contact drivers hourly, and address issues as they arise.
- Maintain contact with customers and obtain feedback about their delivery experience.
- Assist with completing proof-of-delivery (POD) packets available at the warehouse.
- Assist with loading and unloading product.
- Assist with setting up next-day routes.
- Perform other duties and tasks as assigned.
- Assist with driver training and onboarding documentation for inexperienced drivers.
- Handle clerical duties, filing, phone calls, and email responses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
