Administrative Support II

Hub Group • San Antonio, TX

1d

About The Position

The Office Administrator provides administrative support to all managers and supports office operations. Duties include monitoring delivery routes, completing clerical work, maintaining records, handling phone calls and emails, and assisting with driver training and onboarding documents for inexperienced drivers. The role requires the ability to multitask, a friendly demeanor, professional conduct, and strong communication and customer service skills. The schedule is Tuesday through Saturday, 11:00 a.m.–7:30 p.m., with hours of 12:00 p.m.–8:00 p.m. during peak periods. Pay is $18.51 per hour. Candidates must be able to expand their work hours during events or as needed.

Requirements

• High school diploma or GED required.
• Knowledge of Microsoft Office.
• Customer service experience.
• Ability to multitask and work without direct supervision.
• Professional demeanor and strong communication and customer service skills.
• Ability to expand work hours during events or as needed.
• Must pass a pre-employment background check and drug screen.

Nice To Haves

• Post-high-school education is a plus.

Responsibilities

• Analyze and organize office operations and procedures, including information management, filing systems, and supply requisitions.
• Oversee staff functions such as office supply levels, equipment maintenance, procedure manuals, forms, and cross-training staff as needed.
• Monitor delivery routes during the shift to ensure they are on time.
• Track route progress as needed, call drivers every hour, and address issues as needed.
• Maintain contact with customers and obtain feedback regarding their delivery experience.
• Assist with completing POD packets available at the warehouse.
• Assist with loading and unloading product.
• Assist with setting next-day routes.
• Provide administrative support to managers, including clerical duties, filing, answering phone calls, responding to emails, and assisting with driver training and onboarding documents.
• Perform other duties and tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED