Administrative Support II- Neurology Clinic

Nationwide Children's Hospital•Columbus, OH

About The Position

The Administrative Support II supports Neurology providers with clinical and administrative scheduling. The role performs a variety of office tasks, including answering phones and entering and processing referrals. It also performs moderately complex administrative duties for one or more department staff members. The position requires a high school diploma or equivalent. Two years of administrative experience is preferred, and the employee must complete the Ambassador Program within the first 12 months of employment.

Requirements

  • High school diploma or equivalent.
  • Must complete the Ambassador Program within the first 12 months of employment.

Nice To Haves

  • Two years of administrative experience.

Responsibilities

  • Support Neurology providers with clinical and administrative scheduling.
  • Answer phones and enter and process referrals.
  • Provide excellent service to internal and external customers by applying best practices and standard operating procedures.
  • Prepare correspondence, documents, reports, and other materials, which may be moderately complex or confidential and may require independent judgment.
  • Schedule appointments for department staff.
  • Participate in department projects of moderate scope and complexity.
  • May assist with training and orientation of colleagues.
  • May assist in completing reimbursement requests for assigned staff.
  • Perform other duties as assigned.
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