Administrative Support II- Neurology Clinic

Nationwide Children's Hospital•Columbus, OH

About The Position

The Administrative Support II will support Neurology providers with clinical and administrative scheduling. The role includes answering phones, entering and processing referrals, and completing other assigned duties. It performs moderately complex administrative work for one or more individuals within the department, including preparing correspondence, documents, reports, and other materials that may be confidential and may require independent judgment. The position also schedules appointments for department staff, participates in department projects of moderate scope and complexity, may assist with training and orientation of colleagues, and may help complete reimbursement requests for assigned staff.

Requirements

  • High school diploma or equivalent.
  • Complete the Ambassador Program within the first 12 months of employment.

Nice To Haves

  • Two years of administrative experience.

Responsibilities

  • Support Neurology providers with clinical and administrative scheduling.
  • Answer phones and enter and process referrals.
  • Provide service to internal and external customers using best practices and standard operating procedures.
  • Prepare correspondence, documents, reports, and other materials, including moderately complex or confidential materials that may require independent judgment.
  • Schedule appointments for department staff.
  • Participate in department projects of moderate scope and complexity.
  • May assist with training and orientation of colleagues.
  • May assist with completing reimbursement requests for assigned staff.
  • Perform other duties as assigned.
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