Administrative Support Assistant

University of Arkansas • Fayetteville, AR

20h • Onsite

About The Position

The Administrative Support Assistant serves the needs of the Student Success Unit for the Sam M. Walton College of Business. The role maintains student records; assists with enrollment for registration; manages administrative registration changes; processes course overrides; provides general backup receptionist support; and assists with planning and facilitating events such as new student orientation and commencement. Other related duties may be assigned. Regular, reliable, and non-disruptive attendance and the ability to maintain collegial, harmonious working relationships are essential job functions. The position requires office hours from 8 a.m. to 5 p.m., Monday through Friday, with in-person support for programming and events during office hours and occasionally at night and on weekends.

Requirements

• Formal education equivalent to a high school diploma.
• At least one year of specialized training in business management, business education, or a related field.
• At least four years of experience in a specialized or related field applicable to the work performed.
• Proficient knowledge of Excel.
• Strong written and oral communication skills.
• Strong customer service skills.

Nice To Haves

• Experience using University of Arkansas systems.
• Experience using a multi-line phone system.
• Experience providing student support services.
• Higher education work experience.

Responsibilities

• Maintain student records.
• Assist with enrollment for registration.
• Manage administrative changes of registration.
• Process course overrides.
• Perform general backup receptionist duties.
• Assist with planning and facilitating events, including new student orientation and commencement.
• Perform other related duties as assigned.
• Maintain regular, reliable, and non-disruptive attendance and collegial working relationships.

Benefits

• University contributions to health, dental, life, and disability insurance.
• Tuition waivers for employees and their families.
• 12 official holidays.
• Immediate leave accrual.
• Choice of retirement programs with university contributions ranging from 5% to 10% of employee salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED