Administrative Support Assistant

Veterans Health Administration•Lakewood, CO
•Onsite

About The Position

This position provides administrative support for an assigned directorate and works closely with senior staff, receiving assignments and direction from them. The incumbent may have access to sensitive personnel-management matters, including supervision, appraisals, and leave. The role serves as the directorate’s office manager and provides budget, travel, onboarding, calendar, communications, timekeeping, SharePoint, and records-management support. The work schedule is 7:00 a.m. to 4:30 p.m. Compressed or flexible scheduling is available. Ad hoc telework may be authorized; eligibility will be discussed during the interview. Virtual work may be authorized for current VA employees who meet the stated conditions. Return-to-office mandates are in effect, and selectees generally must report in person five days per week unless an exception or exemption is approved.

Requirements

  • U.S. citizenship is required.
  • Complete the application, questionnaire, and required online assessment.
  • Male applicants born after December 31, 1959, must be registered with Selective Service.
  • Pass a background/security investigation and complete the online onboarding process.
  • Participate in the seasonal influenza vaccination program as required for VA Health Care Personnel.
  • Serve a one-year probationary period or two-year trial period, as applicable.
  • For current or former federal employees subject to time-in-grade requirements, have 52 weeks at GS-06 for the GS-07 position and submit documentation demonstrating eligibility.
  • Have one year of specialized experience equivalent to at least GS-06, such as using workflow procedures for computer-access and logistics/supply requests, providing consistent information under established guidelines, producing professional correspondence, and using software systems to access information and prepare documents.
  • Complete all qualification requirements by the announcement closing date of October 21, 2026.
  • There is no educational substitution at this grade level.

Responsibilities

  • Serve as office manager for the assigned directorate.
  • Coordinate and make travel reservations.
  • Prepare forecasts and develop budget projections based on historical usage and anticipated needs.
  • Help develop and maintain the onboarding process for new employees.
  • Provide clerical and public-contact support, including answering phones, referring visitors, and providing information about the office, its functions, and standard operating procedures.
  • Monitor the budget to ensure it remains within guidelines and inform management when it is nearing its limits.
  • Maintain calendars, schedule activities, and plan organizational events and meetings.
  • Serve as the point of contact for SharePoint issues affecting the directorate.
  • Respond verbally or in writing to inquiries and administrative problems brought to the directorate.
  • Serve as the primary timekeeper and maintain the directorate staffing roster.
  • Serve as records liaison and assist with implementing a records-management program.

Benefits

  • Federal employees and their families have access to a comprehensive federal benefits package.
  • Newly appointed federal employees may request credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual; approval is not guaranteed.
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