Administrative Support Assistant Lead

Bernalillo County•Albuquerque, NM

1d•$47,445 - $74,901

About The Position

The Administrative Support Assistant Lead plans, oversees, and performs administrative, technical, and program support tasks for an assigned department or division. The position coordinates services such as human resources, accounting, budgeting, purchasing, and office management; assists the public, agencies, and County staff with department programs and services; uses independent judgment to streamline processes and recommend workflow improvements and cost controls; and may supervise employees, including hiring, training, evaluation, coaching, and discipline. The role may involve handling sensitive or confidential records, plans, documents, or decisions. Essential duties are performed primarily indoors in a temperature-controlled environment, with occasional outdoor duties that may involve uneven or wet surfaces and exposure to natural weather. Most duties are performed alone, though some may be performed as part of a selected team. Equipment typically includes a telephone, computer, photocopy machine, calculator, and occasionally a County vehicle.

Requirements

Associate's degree in a related field.
Three years of work experience in public administration, business administration, or an area related to the purpose of the position.
A valid New Mexico driver's license by the date of hire and maintenance of a valid license while employed.
Successful completion of a post-offer employment medical examination and background investigation.
Adherence to County safety guidelines.
Completion of all FEMA training assigned to the position.
Completion of required supervisor training, if applicable.
Some positions in this classification must become certified in the use of NCIC within three months.
Any equivalent combination of related education and/or experience may be considered.

Responsibilities

Plan, coordinate, and participate in administrative, technical, and program support for the daily management of areas such as human resources, accounting, budget, purchasing, or office management.
Participate in developing and implementing department or division goals and objectives.
Develop and standardize procedures, work standards, and internal controls to improve and monitor administrative operations and service delivery; assess workloads and support systems; identify improvement opportunities; and maintain operating procedures and manuals.
Plan, coordinate, organize, and conduct administrative and technical studies, assignments, and projects; research and analyze information; identify trends and discrepancies; and present findings and recommendations.
Assist management with department- or division-wide studies and special projects, collect and analyze data, and prepare technical records and reports.
Represent the department or division and County and serve as a liaison to the public, regulatory agencies, community groups, and other agencies.
Coordinate receipt, processing, and responses to public records act requests, complaints, and other information requests; research and organize information; and ensure compliance with legal and regulatory requirements.
Research, interpret, and ensure compliance with applicable laws, codes, rules, regulations, and County program guidelines, policies, and procedures.
Direct the design, organization, and maintenance of databases, files, and records; verify information accuracy; research discrepancies; and ensure compliance with records retention schedules.
Attend and participate in internal and external task forces, committees, and meetings, and remain engaged with professional resources and standards relevant to assigned responsibilities.
May supervise assigned staff.