Administrative Support 2

Georgia Department of Revenue

About The Position

The Georgia Department of Human Services (DHS), Division of Child Support Services (DCSS), is hiring an Administrative Support 2 in Dublin, Georgia, in Laurens County. DCSS supports children’s well-being by locating non-custodial parents, establishing paternity and support orders, enforcing and modifying support obligations, and collecting and distributing child support payments. It also administers outreach programs focused on increasing non-custodial parental involvement. Under general supervision, this role performs general secretarial, clerical, bookkeeping, and administrative support for an office or unit. The position uses standard office equipment and applications, may enter data and process documents and records, and helps facilitate day-to-day office operations. It reports to the Administrative Services Supervisor.

Requirements

High school diploma or GED.
Two years of general office or administrative experience.

Nice To Haves

One year of work experience involving customer service in an office environment.
Work experience using Microsoft Office Suite or standard software applications in an office environment.

Responsibilities

Perform office management, secretarial, and bookkeeping duties, including keyboarding, filing, correspondence, document preparation, telephone inquiries, and document duplication.
Assist staff with preparation for and delivery of presentations.
Complete data-entry assignments.
Use Microsoft Office Suite and other standard office applications to perform daily work.
Receive and manage incoming and outgoing mail and telephone communications.
Order office supplies and equipment.
Ensure that telephones, technology, and other office items receive needed maintenance and repairs.
Assist the supervisor with maintaining budget data.
Maintain files of required reports and records, including confidential records.
Organize professional learning opportunities for staff, including registration, duty leave, travel arrangements, and expense reports.
Maintain staff time and attendance records.
Register and transfer cases.
Engage in specialized activities related to the office, program, division, or agency.
Facilitate day-to-day office operations while the supervisor is off site.
Perform other professional responsibilities as assigned.