Administrative Support 2

Human Services, Department of•Winder, GA

About The Position

The Georgia Department of Human Services’ Division of Child Support Services (DCSS) is seeking an Administrative Support 2 to support a unit or office in Winder, Georgia (Barrow County). DCSS works to enhance children’s well-being by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. It also administers outreach programs, including Fatherhood, Prison Re-Entry, and Parental Accountability Court, to increase non-custodial parental involvement in children’s lives. Under general supervision, the position performs general secretarial, clerical, and administrative support functions, which may include specialized clerical work. The role may involve entering data, processing documents and records, and operating standard office equipment. The position reports to the Administrative Services Supervisor and helps facilitate daily office operations when the supervisor is off site.

Requirements

High school diploma or GED.
Two years of general office or administrative experience.

Nice To Haves

One year of work experience involving customer service in an office environment.
Work experience using Microsoft Office Suite and/or standard software applications in an office environment.

Responsibilities

Perform general office management, secretarial, and bookkeeping duties, including keyboarding, filing, and preparing and managing correspondence, reports, documents, memos, forms, and presentations.
Address telephone inquiries and receive and manage incoming and outgoing mail and telephone communications.
Duplicate documents and assist staff with preparing for and making presentations.
Complete data entry assignments.
Use Microsoft Office Suite and/or standard office applications to perform daily work assignments.
Order office supplies and equipment.
Coordinate general maintenance and repair needs for telephones, technology, and other items required for efficient office operations.
Assist the supervisor with maintaining budget data.
Maintain files of required reports and records, including confidential records.
Organize professional learning opportunities for staff, including registration, duty leave, travel arrangements, and expense reports.
Maintain staff time and attendance records.
Register and transfer cases.
Perform specialized activities related to the office, program, division, or agency.
Facilitate day-to-day office operations when the supervisor is off site.
Perform other professional responsibilities as assigned.