Administrative Support 2

Georgia Department of Revenue•Winder, GA

About The Position

The Georgia Department of Human Services’ Division of Child Support Services is hiring an Administrative Support 2 in Winder, Georgia (Barrow County). The role provides general secretarial, clerical, and administrative support to an office and its personnel, including data entry and document processing. Work is performed under general supervision and includes operating standard office equipment. The position reports to the Administrative Services Supervisor. The Division of Child Support Services promotes children’s well-being by locating non-custodial parents, establishing paternity and support orders, enforcing and modifying support obligations, and collecting and distributing child support payments. It also administers outreach initiatives such as Fatherhood, Prison Re-Entry, and Parental Accountability Court, which aim to increase non-custodial parental involvement. The role supports daily office operations through correspondence and records management, communications, supply ordering, budget and staff-record assistance, and coordination of staff learning opportunities and travel. It may also facilitate office operations when the supervisor is off site and perform other assigned responsibilities.

Requirements

High school diploma or GED.
Two years of general office or administrative experience.

Nice To Haves

One year of work experience involving customer service in an office environment.
Work experience using Microsoft Office Suite and/or standard software applications in an office environment.

Responsibilities

Perform general office management, secretarial, and bookkeeping duties, including keyboarding, filing, and preparing and managing correspondence, reports, documents, memos, forms, and presentations.
Address telephone inquiries, duplicate documents, and assist staff with presentation preparation and delivery.
Complete data-entry assignments.
Use Microsoft Office Suite and/or standard office applications to perform daily work assignments.
Receive and manage incoming and outgoing mail and telephone communications.
Order office supplies and equipment.
Ensure general maintenance and repair needs are addressed for telephones, technology, and other items needed for office operations.
Assist the supervisor with maintaining budget data.
Maintain files of required reports and records, including confidential records.
Organize professional learning opportunities for staff, including registration, duty leave, travel arrangements, and expense reports.
Maintain staff time and attendance records.
Register and transfer cases.
Engage in other specialized activities related to the office, program, division, or agency.
Facilitate day-to-day office operations while the supervisor is off site.
Perform other professional responsibilities as assigned.