Administrative Specialist – Onsite (San Antonio, TX)
About The Position
Universal Strategic Advisors LLC (US Advisors), a small business consulting firm, is hiring an onsite Administrative Specialist to provide administrative, data and program support to U.S. Immigration and Customs Enforcement (ICE) within the San Antonio Area of Responsibility. The role supports office operations and processes for individuals in ICE custody and individuals reporting to ICE offices. Work includes documentation, data management, reporting and general administrative support for agency personnel. The position is fully onsite at an ICE office in the greater San Antonio metropolitan area and follows a shift schedule requiring at least 40 hours per week between 7:00 AM and 7:00 PM local time, including weekends and holidays. Compensation is $28.00 per hour. Offers are contingent on passing a federal background investigation, including criminal history and verification of employment history, education and other information required by the agency; passing the investigation is a condition of employment.
Requirements
- Bachelor’s degree from an accredited institution.
- At least three years of professional experience in administrative support, data management, program support or a related field.
- Proficiency in Microsoft Office, including Word, Excel, Outlook and PowerPoint; ability to work with data in Excel and learn new software systems.
- Experience entering, maintaining and reporting data with a high degree of accuracy.
- Comfort working in a customer-facing, public-service setting.
- U.S. citizenship.
- Ability to pass and maintain a federal background investigation.
Nice To Haves
- Professional fluency in English and Spanish; listed as optional.
- Experience supporting a federal, state or local government agency, particularly in law enforcement or immigration operations.
- Experience with budget tracking, travel coordination or program management support.
- Experience training, mentoring or coordinating the work of other staff.
- Strong organizational, analytical and time-management skills.
- Clear, professional written and verbal communication.
- A high level of discretion, professionalism and attention to detail.
- Experience with travel or fleet management and tools such as SAP/Concur.
Responsibilities
- Prepare, organize and maintain administrative records related to office processing, and file documents electronically according to established procedures.
- Enter, validate and update information accurately in designated government systems; maintain complete, current and consistent data and flag discrepancies or missing information for resolution.
- Monitor key data points and prepare recurring and ad hoc reports, trackers and summaries for office leadership.
- Schedule, check and track appointments, ensuring related paperwork and notices are prepared and filed on time.
- Provide administrative and documentation support for office initiatives and recommend process improvements based on observed workflow and data trends.
- Support taskings, data calls, travel authorizations, itineraries and other communications initiatives as defined by supervisors.
- Help track budgets, expenditures and related reporting.
- Maintain organized physical and electronic files and follow applicable confidentiality, privacy and records-handling requirements.
- Assist individuals reporting to the office professionally and courteously, and provide general clerical support to ICE personnel as directed.
Benefits
- Health and wellness benefits for eligible employees.
- Paid time off for sick leave and vacation.
- Paid federal holidays.
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What This Job Offers
Job Type
Full-time
