Administrative Specialist

Norton Sound Health Corp • Nome, AK

8d • $28 - $37

About The Position

The Administrative Specialist performs seasoned administrative duties requiring intermediate knowledge of departmental procedures. The role processes documents, records data, prepares reports, answers and directs telephone calls, maintains lists and files, greets visitors, uses computers and similar devices, and schedules events or appointments while ensuring thorough communication. Basic clinical duties may also be performed. Duties vary by department, and the position may perform some or all listed duties or comparable work not listed.

The Specialist upholds Norton Sound Health Corporation’s vision, mission, and corporate values and complies with its policies, procedures, code of conduct, and work rules. Department assignments may include Information Systems, Human Resources, Materials Management, Purchasing, or Community Health. The position provides internal customer support, assists managers with administrative and financial materials, helps orient and train new employees and lower-level administrative assistants, and may perform administrative-assistant duties or clinical tasks related to the department.

Requirements

• High school diploma or equivalent.
• Three years of experience working in an office setting.
• Knowledge of typical office technologies, including computers, printers, copiers, fax machines, and standard office software.
• Knowledge of office operation standards and practices.
• Department-specific knowledge as identified by the manager.
• Patient/customer service, interpersonal, and good communication skills.
• Ability to manage time and organize work for efficient performance.
• Ability to follow policies, procedures, and instructions and communicate with supervisors to ensure understanding.
• Ability to understand and manage patient/customer confidentiality.
• Above-average customer service and interpersonal skills.
• Specific abilities as identified by the manager.
• Demonstrate integrity, professionalism, accountability, cooperation, consideration of others, cultural sensitivity, respect for traditional values, continual learning, compassion, teamwork, and pride.

Responsibilities

• Perform seasoned administrative work in support of the assigned department, including department-specific tasks such as entering sensitive or non-routine information, preparing correspondence, researching and formatting information, receiving and shipping mail and parcels, filing and retrieving employee information, researching data, and maintaining vendor records.
• Serve as an internal customer point of contact, answering questions and resolving basic problems.
• Assist department managers with preparing and maintaining budgets, purchase requests, maintenance work orders, travel requests, expense reports, and similar items.
• Provide basic training and department orientation to new employees and lower-level administrative assistants.
• Perform some or all duties of an administrative assistant as needed.
• Perform clinical duties directly related to specific department functions, when applicable.
• Greet department visitors and arrange for or meet their needs using exemplary customer service.
• Perform other duties as assigned.
• Uphold the organization’s vision, mission, and corporate values and comply with its policies, procedures, code of conduct, and work rules.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED